A very, very satisfying accommodation experience. This package from Ctrip is really very, very cost-effective. The villa is only 2,000 for 2 nights. The hotel's facilities are very attentive. However, if the soft hotel services are improved, it can be comparable to the Four Seasons Hotel West Lake and the Mandarin Oriental Hotel.
[Geographic location]
The owner of the hotel is Wanxiang Group, and the operation and management are also done by itself. It should be the first time that Wanxiang has run a hotel, so everything is very generous. The hotel is called Manor. Generally, the registered names that can use "Manor" and "Manor" need to be worthy of the name. The hotel covers a super large area, with birds singing and flowers blooming, surrounded by mountains and rivers, and the scenery is so beautiful. The whole feeling of the West Lake State Guesthouse, desperately breathing oxygen, exhaling the old and absorbing the new is right.
It's just that the villa is a little far from the front desk restaurant and so on. You have to take a shuttle bus every time, which is a little inconvenient to travel.
[Guest rooms and facilities]
The villa and ordinary guest rooms are together, sharing the lobby and design. The design of the hotel is the design company of many top luxury hotels of Elephant Company (seemingly). The new Chinese manor style incorporates a lot of traditional Chinese ingenuity, which is very attentive. The hardware is absolutely amazing. After careful tasting, it is no exaggeration to say that it is definitely the best hotel in Hangzhou. With the addition of vegetation, it is completely incomparable to high-rise hotels in the city.
This time I upgraded to a hidden room type of a two-story villa (not available on Ctrip), with a living room below and a guest room above. It is so comfortable that I want to stay for a week.
[Hotel Service]
The housekeepers and hotel staff are very considerate and responsive. However, the service of the concierge and catering departments is average, not enthusiastic and proactive enough. The main reason is that there is no management of an international hotel group, and there is still a lack of training. Villa guests can enjoy various drinks, fruits, and snacks at the front desk for free. They are all Sam's things, with quality assurance and very real. But it lacks a little bit of the luxury of a luxury hotel.
The birthday cake is very thoughtful and delicious, even better than the welcome cakes I had at St. Regis Macau and Wynn Palace. The strawberries are very fresh and rich in layers. It's thoughtful!
Special thanks to Eric, several men, and the housekeepers who helped check in. Several housekeepers are very good and considerate.
Anyway, the price-performance ratio is amazing. I hope I can come again in the future! !
But don't arrange a villa too close to the inside, it is indeed a bit inconvenient to travel. Everything else is perfect, the hotel is generous and responsive! It is worth recommending to friends who like staycation and don't like to go out.
Original TextTranslation provided by Google