Guest User
January 31, 2023
We stayed here in early September. Positives: - Great location - 3 minute walk along the beach to the famous hikkaduwa beach where you can swim or sunbathe. - Ate lunch in the hotel - The seafood fried rice was very delicious and price was good. - The room is big and spacious - Loved the dogs that live on site especially the one with bat ears, what a cutie! - No mosquitoes in the room - Good A/C, not drying. Negatives: - The check in. While we appreciate check in isn't officially until 2pm we have never encountered a situation in 5 years of travelling in Sri Lanka when we have arrived early, and not been given our /a room within 20 minutes of arrival (as this is the average time to clean). However, we arrived at 11am assuming we would have our room by 12:30pm as check out is 12. We did not receive our room until after 2. - Once we received our room, we were disgusted to find red blood stains on the bed sheet. There were blood splatter stains on the main body of the bed sheet and orange rust stains at the end of the bed sheet. We could clearly see the difference, and these were definitely blood stains. - In addition, on *********** they said they would provide a hair dryer, tea and coffee, free toiletries, TV - none of these were provided, TV unplugged. - Swimming pool was very dirty, could feel the slime on the floor of the pool. - In the evening and in the morning there was a lot of banging come from upstairs. - Limited pool side seating and deck chair covers were cheap, thin and soaking wet from when other customers had used them. - WIFI did not work in our room. Overall, not a particularly good stay, and wouldn't return.