Verified traveler
January 2, 2024
We had a few issues with this stay. We were surprised to find that our room was a 2-level loft, with a steep staircase to the bedroom. This could be a problem for people with disabilities. No drawers upstairs, no closet, just 1 night table. We were also surprised to find out that hotel does not clean rooms during your stay. They provide fresh towels which you can pick up at reception, but they do not pick up garbage, make your bed or clean your bathroom, not even upon request. Saving money on everything from water to employee salaries here. Finally, hotel management should really address breakfast. Most boring breakfast I have ever encountered at any hotel. I will say hotel was in a safe zone, quiet, and bed was very comfortable. Hilton Head is beautiful but a bit boring, probably better in the summer or if you are in town for a particular event. We saw all that we could see in 3 days and left earlier than planned. An underwhelming stay. Would not recommend this hotel for the reasons mentioned.