Traveler2324
December 7, 2023
I cannot recommend this place. It was chaotic from the start. The first night person number one woke me up in the middle of the night, claiming I was in his bed, despite the staff showing me my designated bed. Later that night, the staff brought in person number 2, also assigned to the same bed. Although I was initially told to stay in that bed, the next day, someone else occupied the bed. The staff apologized, but it seemed insincere. Additionally, it was evident the sheets weren't washed, as my old bed still had the same unique sheets. The overall cleanliness was subpar, and while I understand the cramped space and noise are norms in Hong Kong, it could have been at least clean and with better service. There are likely better options in the same price range with improved cleanliness and service. Furthermore, the actual place didn't resemble the photos at all. Note that the Carnation Hotel is the same as the Cultural Crashpad, so it's advisable to avoid booking there as well.