Anonymous User
August 13, 2023
Facilities: The facilities are very old and the facilities are outdated.
Hygiene: The floor mats looked dirty.
Environment: There are late night snacks downstairs, which is very noisy.
Service: There was only one person at the front desk who checked in and waited for more than ten minutes.
I looked at many hotels on Ctrip and finally chose this hotel that is close to the city. I was tired from climbing Huangshan Mountain and drove to the hotel to check in. There is a parking lot dozens of meters away from the hotel. The hotel has a very small facade and is the most... What makes people angry is that the child was taking a shower in the hotel, and the door could not be closed. All the water in the bathroom overflowed, causing the child to fall and have a broken knee and a bruise. I called the hotel to inform them, but they didn't even provide a solution. The next morning when I informed the front desk, I said perfunctorily, "Oh, I know, I'm sorry" and then nothing more happened. Such poor hygiene, such old facilities, such a messy environment, such poor service, really This is the first time I encountered it, so choose carefully when you want to stay!
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