Dream Relax

Staff was very kind and helpful. The bathroom was a little stinky though.

Me and friends booked at the last minute in this hotel through Agoda. So after 5 minutes, I made my booking, took a cab, and in a few minutes, I reached the hotel. They asked for my booking confirmation; unfortunately, I did not save it. I could not download my booking voucher as the internet was so slow. It took me 30 minutes to locate my booking. However, they said that they are fully booked and need to move to their sister hotel, Dream Relax Inn, just 5 minutes away. I waited for almost 30 minutes when they realized again that they were fully booked and needed to transfer to the Dream Relax Hotel. So I had no choice but to return again. When I enter the room, I smell dust. I even used my perfume and bought a room spray to lessen the bad smell. Rusty door knobs and hangers in the toilet Broken handles for the cabinet. Less power outlets, and too far from the bed area. Broken iron. There are no tags indicating if the liquid bottle is for hair conditioner or shampoo. No toothbrush and toothpaste. Very dimmed lights. You can feel it every time the neighboring rooms open and close their doors. It is very scary if you are alone. We need to complain about that last breakfast because they cannot prepare it at 0615H. We need to insist before they give. I tried being considerate, because in fact, they should give me compensation because of the inconvenience caused when I arrived at their hotel. But I let it pass because I am also a hotelier and I am trying to understand them. There are a lot of things to improve because there is great potential. The location and the Thai restaurant they have inside the premises

The staff of this hotel were very nice. However, it’s not worth the money paid. The breakfast was an egg, a few pieces of oranges and apples, two pieces of white break and a mini hot dog. I had to go to the neighborhood supermarket afterwards to get additional nourishment. The bed was as hard as a rock. Very noisy room with sounds from the traffic below. But the staff, again, made the day. Extremely friendly people.

I was originally booked here, March 2023, to relax after a few gruelling weeks abroad. After discussion with the manager, I was moved to a quieter location, The Dream Relax Inn, which was literally around the corner and off the main road. They are the same hotel chain. I appreciated the manager's compassion when I requested a quiet location (this hotel is on a main road with a lot of motorbike traffic). If you want a great location, this is a good place.

The room was clean, beds comfortable, excellent AC, very good meals and the staff were very friendly.

internet is terrible. hotel is very old. a chicken kebap shop next to it. your room also smells like chicken. bathroom is not clean. electric plugs is not working.

Airport pickup was late. Delivery to airport was not arranged before we at last minute. But room is big, clean and many cafe and restaurant around.

There was supposed to be a complimentary one way hotel to airport transfer. The hotel called a cab to transfer us to the airport. Upon reaching airport, the cab driver said we have to pay the cab fare. The hotel did not pay. We had no choice but to pay the cab driver. There was no complimentary transfer as stated on the hotel booking page.