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DoubleTree Suites by Hilton Huntsville South
4/5100 Reviews

DoubleTree Suites by Hilton Huntsville South

Huntsville|2.43km from Betty Jones Garden
I spent two nights (a Friday night and a Saturday night) at this DoubleTree with a couple of friends when we were visiting the Huntsville area. Overall, I was not terribly impressed. For starters, my friends and I arrived after the official check-in time, but our room was not ready and we had to wait about 30-45 minutes in the lobby before we could get to our room. However, the room itself was clean and comfortable and a nice arrangement with a bedroom that was separate (with a closed door) from the living area. That was nice. However, aren't guests supposed to be offered a warm cookie whenever they check in at a DoubleTree? I wasn't offered a cookie... not that it mattered all that much, but it's a nice touch that makes DoubleTree special, and it was lacking here. The second problem we had was that I'd specifically requested housekeeping service for our stayover day, and it was not done. Quite annoying. Third, when I went to check out on Sunday morning, I asked for a printed copy of my receipt... but the clerk had to walk to some other room way in the back to grab it for me. I had to wait something like 5 minutes for it before I could leave. I can't speak to the breakfast because my friends and I had breakfast elsewhere... but one thing I noticed was that the bar didn't appear to be open at all during our stay which was disappointing to see. One redeeming quality of the hotel, besides the niceness of the room, was that there was a business center where I could use the computers to surf the net which is what I often like to do during my downtime whenever I'm traveling. This DoubleTree is an older property but it's kept up okay. I was just not impressed at all with the way it seemed to be managed. I'm a diamond-level Hilton Honors member and didn't feel as if I was treated that way. I should have asked to speak with a manager but was so focused on other things that I didn't bother. I considered giving this hotel a Poor (2-star) rating but I opted for an Average rating because the property itself is fairly decent and I slept well. I will never stay at this DoubleTree again.

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SpringHill Suites Huntsville Downtown
4.3/599 Reviews
Very friendly and room was very spacious and clean
Holiday Inn Express & Suites Huntsville – Space Center
4.4/5100 Reviews
Great location to go to Space and Rocket museum. Breakfast was solid. Room was comfortable. Staff were very nice. Price was good.
Hilton Garden Inn Huntsville/Space Center
4.3/589 Reviews
This was a very good experience. The hotel was very close to the space center which was our destination. The restaurant was very good. I had one of the best hamburgers I’ve ever had. And the Cobb salad was enormous! We had leftovers for lunch the next day. The two waitresses Emma and Emily were especially friendly and nice. The room was very clean; we had a junior suite and I was surprised by the separateness of the living area and the bedroom. There were two TVs, and we opened the bathroom door to make kind of a sound barrier between the two rooms and it worked great. The bed was comfortable. All in all I would highly recommend this hotel.
Suburban Studios Huntsville University Area
2.8/552 Reviews
I rarely rate a property this low, because I always want to give it the benefit of a doubt when reviewing, but unfortunately this location isn't up to par in most all areas. The staff was courteous, but were probably just following instructions. In all the other factors, the hotel's presentation and policies are not up to Choice's brand standards. I'm a Diamond member and travel extensively so I spend many nights in their properties. I've stayed at Suburban locations before and had a much higher expectation for this stay. There were no utensils, cookware, plates, etc. in which to utilize the kitchen area as broadly advertised. Cabinets were peeling, the refrigerator and floor was dirty. The bed clothes are very thin, and you're given just two towels and a bar of soap. The room had a very unpleasant order. I had booked a weekly rate, but when I decided to change travel plans due to the unsatisfactory conditions, they went back and charged me a much higher for the nights I had stayed, as well as an early check out fee which was close to what I would've been paying for the entire 6 days. There was nothing in the reservations or the paperwork that disclosed any of these policies. So, just be careful - their property is a bit run down, and their rate policies are deceiving and unfair. Their staff is courteous, but I'm sure they're just following orders due to the type of clientele they serve and due to the type of property it is and as they need to be careful in regards to secure payments to recoup all the can. If you need another extended stay type of arrangement, I'd look elsewhere unless you have no other options. If they could get the policies and procedures, as well as a refresh of the property to meet the higher standards that their employees exhibit, then it could be a great place. For the current time, your dollars would get better value elsewhere.
Huntsville Marriott at the Space & Rocket Center
4.1/588 Reviews
Where do I start. We arrived to check in at the front desk and was told we were assigned the ”Cabana Rooms.” We were assigned a room on the second floor, and, silly us, asked for the location to the elevators. We were told we didn't need one. We took that on face value, as we have been to hotels where the first floor turns into a second floor. Luckily we chose to find the room before bringing our luggage. We went down the hallway as directed - which led outside, then down a covered area to a separate building. We walked in, and had to go up a flight of stairs, down the end of a zig zag hallway, to a room at the very far end. We failed to see the closet door when we first entered the building which led to the secret elevator. Even if we found the elevator, there wouldn't have been a cart to use. Not knowing about the elevator, we felt we had no choice but to drive the car around to park near the side door at the back of the hotel on the far end and hoof our luggage up a rather steep staircase. Once in the refreshed room, we found that it was pretty dark. The room had a balcony that was locked. We did find places for our bags and the closet area was fine. The bathroom was nice but the barn door didn't always close. Beds were comfortable. We needed to do laundry. We discovered after a lengthy walk that it takes credit cards, not change. It did work well, but it was expensive, like $7 to wash and dry a load. The pool area was nice enough but needed shade. The gym area was quite large and well equipped. Breakfast was interesting. We were unsure of it's location and asked. We were directed to the podium for the Southern Chop. Apparently not many go there because we waited for a while before my husband investigated. He found someone to help us. We were then directed to a table. I chose the oatmeal, which arrived in a large bowl of oatmeal with 4 berries in one corner. No cranberries, or brown sugar, or nuts. My son and husband got the pancakes but had to wait for them to arrive a while after I was served. Overall this is a very large, old property. The Cabana building arrangement should at least be clarified at the front desk as to where to park and where to find the elevator. The outside could use a real facelift. Our room was refreshed but pretty dark. The one positive was that it was within walking distance to the Huntsville Space and Rocket Center which was really outstanding. It also offered easy access to get to anywhere in Huntsville. Honestly we wouldn't stay here again. There are several options in the area that may be a better choice.
Hilton Garden Inn Huntsville South/Redstone Arsenal
4.2/598 Reviews
I expect a certain quality from Hilton hotels. This hotel did not disappoint. I thought the desk clerks were very friendly, accommodating, and knowledgeable. The young lady who checked us in was very thorough with her explanations and details. I appreciated the cleanliness of the inside and outside of the property. My room FELT clean and the desk clerk.clearly explained how the cleaning service works. The only complaint that I would have is that the pillows are way too soft for my liking, but that is a personal preference. The toilet seemed really low. It was hard to get up from the toilet. Perhaps it's time for me to select an accessible cabin instead. But finally I want to say I would stay there again definitely because I am always pleased with what I get when I book with Hilton.

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