Cleopatra Luxury Resort Makadi Bay

Food is great the room is clean and tidy Overall it 8 out of 10

The hotel was beautiful and clean the staff were very friendly. A warm welcome from the reception. Room was spacious and cleaned everyday. Towels were only changed once a day. There was one bottle of large water in the fridge and only one can of sprite and one can of coke that was not replaced. After opening the can of coke it tasted funny,I checked the date and it was out of date so I checked the sprite and that was out of date also Large water was replaced if you finished the bottle. If you wanted a small bottle of water you had to go to a bar. There was no iron or ironing board no slippers or dressing gown in the room. Depending on how long u stayed we were given two vouchers for two restaurants but if we wanted to go again we would have to pay. All food was good at all restaurants but it became annoying when staff were coming around asking if we wanted to book other restaurants. We only done breakfast once as lunch was better,and if you want juice you have to pay extra. Drinks were local and tasteless so I would recommend to bring yout own branded drinks There was plenty of activity during the day but again you had to pay for some. Entertainment at night was awful worst I have ever seen.So bad people were walking out. We went to look at the spa as we wanted to do sauna and steam ,even though we told the guy what we wanted several times he still showed us around. He then tried to sell us products which was annoying so then when he knew we wasn't interested he said we woul have to book the sauna and steam and pay As we had a late check out we was able to use the showers in the spa. It is the worst I have seen .The toilet was dirty and the shower I used didn't work properly and the towels were worn out and had holes in the. Where you get changed is right by the door so if someone who is coming in,if someone is walking past can see in. I have been to Egypt many times and I have never experienced this in any of the hotels so I have been kind enough in giving the hotel a four star

I stayed at this hotel for a few nights, and my experience was absolutely enjoyable. The hotel boasts an excellent location in a quiet area, with a sense of serenity and tranquillity. I thoroughly enjoyed being able to walk out of the hotel and reach Hurghada's popular attractions in minutes, then return to the hotel's peaceful and private atmosphere. This is not the first time I have stayed at this hotel, From the moment I arrived, the reception team was exceptional. Check-in was quick and friendly; the staff greeted me warmly and helped me with my luggage. I would like to especially thank Mr. Hossam, Mr. Anwar, and Mr. Mustafa, the hotel manager, who made the check-in process easy for us. The room itself was one of the highlights. It was spotless, stylish, and thoughtfully arranged soft lighting, comfortable seating, and little touches like high-quality toiletries and a well-stocked minibar. The bed was incredibly comfortable, and the linens felt luxurious. I also appreciated the clever layout that made the room feel spacious. The view from my window added to the experience morning lights start to the day. Housekeeping was reliable and discreet; my room was refreshed daily and everything felt fresh and well-cared-for. Small things mattered extra towels delivered quickly, slippers and bathrobes neatly arranged, and little welcome treats that made me smile. The food and drinks were excellent in every aspect. Breakfast included a wide selection of hot and cold dishes, as well as fresh fruit, pastries, and eggs cooked to order. Each dish was well presented and freshly prepared. The poolside snacks and coffee were delicious for a light meal. The desserts were delicious and varied, and I especially like the world-class chef, Mohammed, who presented new, delicious dishes every day. As for the other dishes, they were wonderful, such as the salads and their variety. I would like to thank Chef Essam for this wonderful selection. I would also like to thank Chef Tamer, Chef Ahmed Saeed, and chef Al-Saudi, Chef Eissa, as they provided us with everything we could have hoped for and more. The service in the main restaurant was great, the staff were very friendly, I would like to thank the restaurant manager Mr. Sherif as he organized my son's birthday party, and it was great. The hotel’s public areas are beautiful and comfortable the lobby is elegant without feeling pretentious, and the pool and lounge areas are perfect for relaxing. What truly stood out was the staff’s genuine hospitality. From reception to restaurant to housekeeping, everyone seemed happy to help and took pride in making guests feel at home. That personal touch turned a very good stay into a memorable one. In short: great location, warm and efficient reception, a beautifully appointed and comfortable room, and delicious food. I left feeling relaxed and well looked-after I’d happily return, and I recommend this hotel to anyone wanting a comfortable, high-quality stay with excellent s