Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Sep 8, 2025
Liulangdemiaomiaoxiaojie
## Amenities:
The mattress was comfortable, two types of pillows were provided, a smart toilet, a TV with screen-mirroring capabilities, and the internet speed was very fast! The slippers were the thickest and most comfortable I've ever encountered in any hotel.
## Cleanliness:
The shower drain wasn't clean and was a bit clogged; I had to deal with it myself while showering.
## Ambiance:
I had requested a high floor, but was only given the 7th floor, so my view was ultimately blocked by the tall building directly in front. Additionally, the room was right by the elevator entrance. Luckily, there were no noisy tour groups blocking the elevators that day, so it was relatively quiet.
## Service:
Almost non-existent. During check-in, there were two front desk staff. The male staff member was warmly smiling and assisting another group, while the female staff member gave me a cold reception. When I asked about the floor, she simply said my room type wasn't available on the 9th floor. Normally, one would expect something like, ”This room type isn't available on the 9th floor, would you like to consider an upgrade to a different room type on the 9th floor?” She offered no smile and was very curt. After she simply stated my room type wasn't available, I didn't feel like pursuing the conversation further. *Sigh*.
▶ There are self-service drinks in the lobby on the first floor, but the staff didn't inform me. I only found out about them after seeing it online.
▶ Upon check-out, there's supposed to be a farewell gift, but the staff didn't mention it. Long after I had left, I received a message on the Ctrip app saying there was one, meaning I would have had to inquire at the front desk myself. *Ahem*.
▶ I didn't book the hotel's buffet breakfast, but the restaurant allows you to order items à la carte. My companion and I spent 20 yuan and were completely full. (The fried rice was delicious!)
● Overall, in terms of value for money, it's really good! It just falls short on the details. (I wonder if this has anything to do with booking a discounted room? 🤔)
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Price per night from:VND 1,091,635
Posted on May 4, 2026
AlyadanilovnaThe hotel is okay, everything is clean and cozy, with a recent modern renovation. It's a bit far from the center, but you can easily get around town by taxi for 10 yuan. We went downtown every day. There's a dumpling shop and a grocery store nearby. There are also Russian restaurants in the center. It's convenient that there's a laundry room (free with detergent), but the washing machine and dryer don't work well. The staff is nice and helpful. We had an egg and coffee for breakfast, but the selection isn't great and they're more for Chinese guests. We upgraded our room for an extra fee.
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Price per night from:VND 1,010,054
Posted on May 4, 2026
Guest UserMy friend visited Heihe during the May Day holiday. Upon arrival at the hotel, we checked the reserved room first, and with the manager's help, we were upgraded to a river-view room. The room was spacious, bright, and offered a wide view. Watching the ice floes of the Heilongjiang River flow rapidly from inside, my friend was very happy, as it was his first time in Northeast China. The room was very comfortable, with clean and tidy pure white sheets; the attention to detail was excellent. The manager was very warm, helpful, and attentive, making my friend feel the warmth and sincerity of the people of Heihe! The hotel's location is convenient, close to the night market and morning market, and adjacent to the Sino-Russian Overseas Chinese Memorial Hall and the Heihe River Cruise Wharf. The hotel has a Western restaurant, serving both Chinese and Western cuisine, which my friend found excellent. Parking is also convenient, with free parking spaces in front and in the courtyard, making it easy to get around. I personally think it's extremely cost-effective. Before leaving, my friend said that looking at the river view and gazing at Russia on the opposite bank, Heihe was so peaceful and comfortable. I want to thank the hotel manager and staff again for their warm and meticulous service; the experience was top-notch. This hotel will definitely be the first choice for my relatives and friends next time.
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Price per night from:VND 1,095,520
Posted on Sep 22, 2025|Special Queen Room
Guest UserIt was an okay stay. As a foreigner who doesn't smoke the smell of cigarettes is everywhere it seems. It was definitely in the room and on the towels, bedding etc. Just be aware that Taxis are both Ride Shares using DiDi App so if you get them while ordering a DiDi don't expect to pay the set price. They will charge more off meter or charge standard rate to go to the Train Station. I was charged 80 yuan and 50 yuan on two different occasions. One rate to get to the hotel and then a different one to go back to the train station!!!
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Price per night from:VND 672,074
Posted on Jan 23, 2025|Business Queen Room
Guest UserWe are from the south and it's our first time in the north. As soon as we arrived at the hotel, we felt the attentiveness and patience of the staff. The receptionist at the door was attentive and enthusiastic, and patiently led us to the front desk to check in. The front desk staff was also enthusiastic and introduced the characteristics of the hotel to us, including the room types and what was in the room. They were very professional, and after we checked in the room, someone led us how to get around. When we got to the room, there were intelligent facilities, the room was very warm, and there was no odor. When we needed room service, the staff was fast, had a good attitude, and provided enthusiastic service. I highly recommend it. It made me, a little potato from the south, experience the feeling of a little golden bean. Very good, highly recommended! ! !
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Price per night from:VND 1,029,478
Posted on May 20, 2026
YizhimiluyaMy overall stay was fantastic! The hotel's ambiance was quiet and elegant, the room had great natural light and ventilation, and it was impeccably clean with excellent, fully functional facilities. The front desk staff were attentive and polite, making check-in a breeze. It's conveniently located for getting around, I slept really well, and the value for money is unbeatable. This will definitely be my first choice for future trips!
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Price per night from:VND 1,472,348
Posted on May 11, 2026
Yuli@n@Rtel was very enjoyable, convenient location near the shopping mall, pedestrian street and embankment. The room is two-room, convenient for a family with children. But in the summer in a room without window and air conditioning will be hot... we had to open the entrance door to air the room. In the bathroom and near the shelves there are not enough hooks for the towel.
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Price per night from:VND 874,085
Posted on Jun 22, 2026
Guest UserThe hotel is located near the waterfront, a short taxi ride from the ferry terminal and the city's main pedestrian and shopping street. The rooms are a bit dated and weathered, but generally well-maintained. The restaurant on the 19th floor offers panoramic views of the city, and tables are located on a rotating axial structure that allows you to admire the city from all angles. Considering the price, this is a great place to stay in Heihe.
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Price per night from:VND 800,273
Posted on Aug 19, 2025
Guest UserThe Wudalianchi Scenic Area is vast and free to enter, but individual attractions require tickets. The hotel is centrally located within the scenic area, making it convenient to access all the smaller attractions. The front desk staff were very welcoming, providing a map and introducing the attractions and recommended routes. The hotel restaurant was large, and the owner, a hardworking and hospitable woman from Northeast China, hosted two dinners. We sampled Northeastern specialties: Acanthopanax senticosus, chicken stew with mushrooms, braised crucian carp, and steamed golden pomfret. The food was quite good, arguably among the best in the Wudalianchi Scenic Area. The hotel's first-floor supermarket was well-stocked with many local specialties and daily necessities, which was very helpful for tourists. However, the saleswoman's business acumen needed improvement; she didn't know the answers to many questions, but she was honest and straightforward, admitting what she didn't know and not trying to deceive customers.
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Price per night from:VND 1,348,034
Posted on Sep 14, 2025
Guest User
I wouldn't recommend this hotel, unless there is no other option or you are in tight budget. Hotel is in good location, near to scenic spots in WuDaLianChi and restaurants.
However, the hotel entrance is higher than the car park, you need to drag your luggage up more than 20 steps of staircase to get to the reception.
The hotel is at extreme mode of energy saving, the corridor is in complete darkness most of the time, it make you feel like you are inside a ******* house.
The bathroom is smelly urine that didn't go away.
There's no bottle water, no tissue in the room, except a small toilet roll.
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Price per night from:VND 609,917