Castle Hotels with Wifi

A bit chilly, but otherwise perfect. It's very close to the train station, making transportation convenient, and there are many great food options nearby. The restaurant's breakfast is excellent. It's a perfect retreat, quiet yet centrally located, and the service attitude is also very good.

I like to book Holiday Inn when I travel because it's usually reliable, although some branches can be a older/more worn out than others, but I expect would be up to standards. Room was comfortable and very spacious. Had a Big screen tv ehich was great to watch the match.The night team went above and beyond to ensure I had a good stay and responded to my request.

The hotel's location is absolutely excellent, right in Cardiff city center. It's within walking distance of nearby malls, department stores, restaurants, cafes, markets, and the castle, making it incredibly convenient. Compared to other hotels of the same brand in different cities, this one offers better facilities and space. However, on my first day, I had an unpleasant experience at check-in with a female staff member who treated me unfairly, which left a bad taste in my mouth. I want to emphasize though that this was just one individual; all the other staff members I encountered were extremely friendly and polite.

I arrived quickly as it's close to the train station. The location is excellent! It's on the main street but wasn't chaotic or noisy, which was a plus. The self check-in/check-out kiosks made things convenient, and the staff were incredibly, incredibly friendly. The room itself was clean, and the elephant and swan towel art on the bed was especially cute. It immediately put me in a good mood when I walked in. Although there wasn't a fridge in the room, I asked at reception, and they kindly stored my wine in the hotel bar fridge, allowing my friends and I to have an enjoyable night. I was worried the window might look small from the photos, but the view was so beautiful that it didn't feel small at all.

The bed was very comfortable, and the location is right on the liveliest street. While the location is convenient, it’s also quite noisy—there were people drinking and partying downstairs late into the night. Early in the morning, you can hear the sound of bottles being cleared from the street.

I have a really mixed feeling about this hotel. I booked the superior room with tree lined view and asked for a quiet room: the receptionist gave me an extremely cold and noisy room right next to the motorway and above some nightclubs. My watch has identified the noise level is over the normal limit. I couldn’t fall asleep due to the loud noise even at midnight. I called the receptionist to change a room. Unfortunately, they first gave me a standard room that the heating system was not working and much smaller than I have paid for. The two maintenance officers who came to check the heating system are very helpful and suggested to change to another room. Only by then, I was able to change to another room that matched the similar sized of a superior room, but without tree lined view. I must say that all the receptionists were friendly and polite but behind their friendliness, they are not really helpful at all. I had my dinner, a sea bass meal, at the restaurant - see the photo. The dinner and the service was both outstanding. The kettle in the room was not very clean; it could easily be cleaned by using small spray to remove the calcium. The gym and swimming pool are excellent. If you are not used to live in really loud room, please double check with the receptionists. It is also not worth to pay an extra 10 pounds per night to get a so called tree lined room with extreme loud noise. I also wonder the reason for the hotel to give customers rooms that the heating system are not working. It would helpful to check before they allocate room to customers. It would also helpful that the hotel ensure that the room has reasonable temperature before admitting guests, esp on a very cold winter night. Overall, this is not a very good experience. I was not able to sleep for a whole night. I paid extra in the hope of getting a better and quiet room but ended up with one of the worst room without getting any compensation.

Its so close the city centre. The cardiff castle is located just 3-4 minutes walk distance,the beds are clean,hot water is working and the beds are clean. Thanks