Loubna
October 29, 2022
The hotel is still under construction and was really not ready to welcome customers. Nothing was on point. Moreover, in the whole hotel there were only one or two customers and us. The hotel is located in a popular area. The rooms are not clean, we were cold, no heating for the evening and no airco for the day (not yet functional) no blanket or duvet just plain sheets, no bottles of water. We constantly had to ask for towels or toilet paper, ...
At first, we waited because they told us that the work would be finished in 1 or 2 days. As my friend had to have surgery and I was going to sleep with her in the hospital for 2 nights, we thought that when we got back, there would be a change.
The room was not cleaned, trash not emptied, ... I'm sorry for the hotel staff who were nice but I have to be honest with future travellers.
As soon as we got back from the hospital, we left the hotel first thing in the morning for another.
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