Dubuluofuzhengde
May 20, 2024
Seven-star service and facilities, food and beverage still have room for improvement
It was not until the end of the trip that I had time to draw a conclusion on this wonderful four-day trip.
The scenery of the hotel is obviously unparalleled, with snow-capped mountains in the distance and ******* villages within sight, hidden among the mountains, it is indeed a paradise.
The hardware facilities and decoration are quite attentive. I heard that the designer passed away halfway through the design, and the remaining work was completed by his studio. The decoration style is indeed very sophisticated, the courtyard is quite Japanese style, and the plants are matched and decorated appropriately. The house is half Japanese and half *******, and the decorations and small objects in the house are obviously ******* style. Even the lighting effect is ingenious, with reference to the local customs.
The service is amazing. When the room supply is not tight, I upgraded to a higher level upon request, and I am very grateful here. At the suggestion of my family, I even provided several free short-distance pick-ups, which really made me feel at home. Frank is a very serious and responsible butler (I suggest that hotel staff of the same level can actually learn from his sincerity, hahahaha). GM Marcel is also a rare humor and attentive. I did follow his suggestion to go to Chengdu East Suburb Memory, and the scenery was really refreshing.
These guest-oriented, helpful service spirits and friend-like attitudes made me sure that I would become a repeat customer and recognize the high cost of the hotel.
The above compliments are from the heart, and the following suggestions are indeed my inner thoughts as a small experiencer:
1. It is recommended that the hotel chef can improve his cooking skills. The variety, richness and deliciousness of breakfast are really difficult to match the price of 398RMB Per Set.
2. The breakfast on May 15th was hard to describe. The waffle chef’s skill is not just a problem. The waffles are dry and hard. I performed it on the spot and couldn’t break them with a dinner knife. And in fact, his attitude is not very friendly. It seems that he was in a bad mood that day, and his attitude towards guests is also quite interesting. Well, to be honest, the five-star standard is also far-fetched at this level.
3. I suggest that the chef can taste the food himself. Your ******* fragrant pig dumplings... emmmmmm
3. In fact, if there is a dedicated butler, it is indeed possible to specify one person instead of a group of people taking turns. If there is a fixed person, we should not forget that we have not seen Zhuoma's dance yet. . . If you want to taste more hotel breakfast, you will not be told that it is 398 per person and you have to pay more if you want to taste more. . .
Summary: The flaws do not outweigh the merits. It is worth staying for a long time. I will never check in at the scenic spots next time. I sit on the terrace every day and chat with Marcel and Frank and watch the mountains. I must go to that abandoned ******* village house!
Original TextTranslation provided by Google