Art & Garden Residence Reviews

We loved to stay at Art&Garden. Smiley face staff, clean bathroom, delicious breakfast. Thank you so much such a good experience in Krakow. I highly recommend

IF IT'S COLD AND IT'S NOT WINTER...CHANGE HOTEL!!! New and clean structure, however I cannot help but give only two stars because for me it IS NOT ALLOWABLE for it to snow outside and there is no heating in the rooms because "it is April". If I had wanted to sleep with a wool hat and a thermal shirt I would have chosen a campsite, not a hotel. I was given a small heater which was of little or no use... the mere thought of taking a shower in a cold room made me feel bad. What was supposed to be a perfect holiday thanks to them was a stress.

We booked based on the good reviews, but I don't entirely agree with the reviews. The location is good, you are not directly in the city but after a few minutes on foot you can reach the old town. The room was quite small but furnished okay. I expected a little more based on the pictures. Unfortunately, we found hair from our bed upon arrival. There was black mold in the shower and the shower head was constantly dripping. I noticed it but apart from an apology from the lady at reception I didn't hear anything else. I found it very unfortunate.

Overall, nice friendly staff, nice room but very warm and couldn’t change. Very limited breakfast choice i.e. not something for everyone! Stated could get bottled water every day but had to ask the house keeping staff, but obviously you never see them to ask so we had no water for our stay. Was refused VIP member free room upgrade even though it was available! Told we needed to pay extra to get upgrade.

Nice, clean room. Short walk to the main square (10-15). Staff are lovely and very helpful. Breakfast wasn’t great, very small selection, seemed to be just yoghurts, small pancakes and some polish dishes. Had a few problems with neighbouring rooms being very noisy, making it hard to sleep. Other than this, decent location, nice rooms and cheap.

Really well looked after hotel. Breakfast was well set out ever morning. Enjoyed the walk from the hotel to the square about 15/20 mins. Looking forward to returning sometime next year. 5*.

Lovely hotel, just a ten minute walk to the main square. Rooms are decorated to a high standard. Reception staff are very helpful. Overall a lovely three night stay.

Stayed in 3 nights when working in Krakow. The different receptionists we met were very helpful and serviceminded. The dining room were very nice and cosy with the nice garden view outside. We were very pleased with the rooms and breakfast. Close walk down to center of Krakow.

A really modern stylish hotel, just a few minutes walk away from the Old Town. Very clean and comfortable, and the staff were extremely helpful and friendly. If we were to nit-pick, it was a bit disappointing that there wasn't a toaster available at breakfast. And although the hotel does have a restaurant, it is only open five nights per week with a tasting menu. That said, there is a stunning choice of restaurants available in the town centre. Whatever, if we ever go back to Krakow, we would stay at the Art & Garden Residence again.

Great hotel. Extremely clean and great selection at breakfast. Room perfect and a comfortable nights sleep. Only gripe would be the walls are quite thin so if you’re sensitive to noise perhaps consider elsewhere.

Overall stay was excellent, decor was very quirky, beds very comfortable & 10 minute walk to the square.

Excellent and friendly service. Clean and ice hotel. Safe location. About 15 minutes walk from the Old Town, main train station and shopping mall. Good breakfast for the price. It would be nice to have fridge in the room and access to the garden longer than only until noon. Overall, I highly recommend.

All around excellent. Lovely place, friendly staff, delicious breakfast. Close to city centre and old market so perfect location.

Staff were extremely helpful throughout our stay. Our flight was cancelled at last minute and the staff were very helpful in helping us stay in the same room for a further night, rearranging other bookings.