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Posted on May 20, 2026|[Annex/River side/Twin Japanese-style room] With hot spring bath Non-smoking No view Adults only
Jake ECAbsolutely gem of a ryokan and our favourite place to stay. Admittedly we did have the western beds (very cozy). Having a room along the river and across the suspension bridge was magical and exciting. Everything was perfect. The staff were so welcoming and made us feel incredibly at home from the moment we arrived.
The highlight for us was our private riverside onsen right in our room—soaking there with the sound of the river rushing by was pure magic. The beautiful ”Kikuya Pond” (KKJ pond) and the overall historic, serene layout of the property added so much charm to the experience.
The Kaiseki dining was utterly delicious, beautifully presented, and a true culinary highlight of our trip. As Westerners, we felt incredibly valued, respected, and well-taken care of by the staff. That being said, hospitality goes both ways! We highly recommend that fellow Western travellers take the time to learn basic Japanese phrases and standard ryokan etiquette before visiting. It’s a two-way street, and showing that respect makes an already world-class experience even more meaningful.
Our only regret is that we didn't stay longer. We cannot recommend Yukairo Kikuya highly enough and cannot wait to return.
Our Japanese Summary (日本語の要約)
湯回廊 菊屋での滞在は、今回の旅で間違いなく最高の思い出になりました!吊り橋を渡った川沿いの客室は本当に幻想的で、客室の源泉かけ流し露天風呂から眺める川の景色とせせらぎは最高に贅沢な時間でした。美しい菊屋の池など、どこを切り取っても素晴らしい佇まいです。
お料理(懐石料理)はどれも大変美味しく、スタッフの皆様にも温かく迎えていただき、心からおもてなしを感じることができました。もっと長く延泊すればよかったと、それだけが心残りです。必ずまた伺います。素晴らしい時間を本当にありがとうございました!
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Price per night from:NZD 259
Posted on May 2, 2026
Guest UserThis is an established onsen hotel in Shuzenji, mostly frequented by Japanese locals for their getaways. I booked a Japanese-style room that included breakfast and dinner. Throughout the entire hotel, shoes are not permitted; they are stored in shoe lockers behind the front desk. Both breakfast and dinner are buffet-style, offering a good selection of both Japanese and Western dishes.
The hotel also boasts seven complimentary private hot springs, which are fantastic, although you might have to queue during peak hours (each session is 30 minutes). What's more, they offer free ramen in the evenings, which is a wonderful touch. A special shout-out also goes to the free mahjong tables – a huge draw for Chinese guests!
The hotel's location is excellent, right next to the hot spring street, and it's only about a 5-minute walk to Shuzenji Temple.
The only minor downside is the lack of a free shuttle service to Shuzenji Station. However, the front desk can help you arrange a taxi, which costs around 1500 JPY.
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Price per night from:NZD 143
Posted on Jul 17, 2025
Guest User
This was truly a fantastic experience. Everything was better than I'd imagined. I rarely think ”I should come back here”, but for this place, I'd make a special trip just to come stay again, even if for only one more night.
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Price per night from:NZD 424
Posted on Sep 23, 2025
Anonymous User
The hotel can see the sea from afar, there are two indoor and outdoor hot springs, the service is responsible for a special person, breakfast and dinner are included, Japanese dining is provided, and overall it feels average.
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Price per night from:NZD 142
Posted on Jun 7, 2026
CHERRYyiThe rooms are located up on the hill, but they offer free shuttle service to and from the station, which is great. As expected from a Marriott, it was clean, hygienic, and the service was excellent. The hot springs were very relaxing. It's a bit far from the main hotel, so breakfast isn't included, and there are no convenience stores nearby.
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Price per night from:NZD 271
Posted on Mar 15, 2026
Kris Sung
This stay was great! The room was clean and tidy, and the space was more comfortable than I expected. The location is convenient, with plenty of food options nearby, and transportation is very accessible. The staff were friendly and helpful. I'd definitely stay here again if I have the chance.
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Price per night from:NZD 333
Posted on Feb 17, 2025
Xiatiandeguibeizhu
The location is far from Shuzenji Onsen Street. It takes a quarter of an hour to walk with the luggage. Fortunately, the attractions to be seen are within this range. The hotel requires changing into slippers in the lobby, but you can still walk in with your luggage. I don't know how the floor can be kept clean. In addition, the hotel slippers are cold and slippery, and not convenient to wear. What's even more bizarre is that the hotel doesn't clean the rooms. They just put the towels, bath towels and bed sheets that need to be changed at the door for guests to do it themselves. This is the first time I've encountered such a hotel. Bad review. That is the level of a farm stay. The only good thing was that the dinner was great and rich, with a small hot pot and sea crab legs. The service staff seemed to be Indian, very warm and thoughtful. There was no service in the room or the hot spring house. There were no towels in the hot spring house, and the floor was covered with hair and lint, which was very dirty.
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Price per night from:NZD 85
Posted on Feb 3, 2026|[Non-Smoking] Japanese Style Room
HuifaguangdehuajuanThe hotel is nice and spacious, and the breakfast is fantastic! 👍 For a Japanese-style breakfast, it's incredibly diverse, offering chicken, fish, eggs, fruits, and pastries, all at a good price. The only downside is that as a tourist destination, there isn't much to see, mainly the unique streetscapes of the onsen town… otherwise, it feels a bit like a large rural area. 😀 The hot springs are amazing! My skin felt smooth and refreshed after soaking, it was very relaxing.
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Price per night from:NZD 115
Posted on Mar 19, 2025
Mic890
This hotel is located in uphill. It is difficult to walk up to the hotel, better to plan your itinerary with free shuttle schedule. The free shuttle bus schedule stored in the hotel website but the file I couldn’t able to download. You can call the hotel for details. The hotel facilitates are good but every single spot are not walking distance. It is suggested to buy some snacks/food before going up to the hotel. If you play golf, they have a view of Mt Fuji.
The staff here are polite and willing to answer your questions.
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Price per night from:NZD 92
Posted on Feb 9, 2026
Anonymous User
While I had no complaints about the hotel, those arriving by car should be aware of the parking. The reservation website also mentions paid parking, but I didn't receive the details until the day of check-in. I received the following email just before check-in: If I had known in advance that a parking fee of up to 2,400 yen would be charged, I would have considered other hotels with free parking. Since a parking fee of up to 2,400 yen seems quite high compared to the room rate, I wish they would make it more reasonable by opening a partner parking lot.
■Parking
・Matsubara Park Parking Lot (public)
・1 day (starting at midnight) 1,200 yen
・Free entry and exit for up to 2 hours → 1,200 yen the next day for parking after 22:01 → 2,400 yen (2 days) for parking until 21:59
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Price per night from:NZD 147