Hotels near ITESM Santa Fe, Mexico City

I checked in 2-3 days late due to emergency and they said all 4 nights bookings were cancelled, even I still have two more nights to stay. They refused to refund as well, so I just paid for an half day stay cause I was supposed to have a flight at night and they charged almost full, receptionist was never kind to tell me that difference is just little for an overnight stay. So decided to stay overnight cause I re-scheduled my flight the next day, cause I had a meeting and I won’t catch my flight, then when I returned back to the hotel, bought a water they asked for the room number and new receptionist told me that I should have checked out cause there’s a note that I can only stay until 6 or 7PM, I checked in at 2PM, lol. Paid almost 70USD for that, then I told them to extend until next day at 2:00PM, then they charged me for another almost 80USD. No consideration at all, will definitely ask the booking app to ask for the 4 nights stay refund that was unused that they refused to refund, they said it’s no show already even I showed up on the 3rd day. Lol. Kinda scam tactic. And I hate it. I just let it go.

酒店員工素質一般，會翻你書包，還偷了我300美金，不過跟前台投訴，最後把300美金退還給我，這麼多年出差墨西哥，第一次遇到被偷錢，以後能用保險櫃最好用起來

The hotel is only across the road from the exhibition hall, which is very convenient. The surrounding office buildings are relatively concentrated and the environment is better! The hotel service staff are very polite. Highly recommended for short-term business trips.

Excellent quality for its price, the buffet breakfast is also very good

Overall very good. Located in the business district. The free breakfast is very rich.

The hotel was very comfortable and the hotel was very comfortable. Another , they told me my reservation would be at the holiday inn santa fe by IHG and sent me to the holidsy inn express

The room size is average, but very comfortable. It is better to book a south-facing room. All the service staff are smiling and very intimate. The Hilton Garden next door is much better. The breakfast is also very good. Especially recommended egg cakes, haha 😃

The room is relatively new and spacious. The bathroom is relatively simple and the towels are of poor quality. The most unacceptable thing is the pillow. I have never slept in something so uncomfortable! The service staff are very nice and enthusiastic. The breakfast included in the hotel is basically nothing except fruit and cheese. You still need to buy eggs and toast yourself. I booked it purely for a business trip and the price was acceptable during the exhibition.

Very clean and comfortable hotel, breakfast is great and free omelete can be made, the dining environment is also very good, and the service staff are very patient. The hotel room is very large and the decoration style is very comfortable. It is a good choice for tourism or business trip