"A little tired the hotel and needs updating. It’s reasonably clean, the breakfast is average. The rooms are big and are en suite. Downstairs is noisy but you kind of expect that from the location which is at the heart of Reforma."
"Later I learned that this hotel has a long history and has hosted many celebrities. The interior layout is very classic, making it quite quiet. Other services are quite efficient, and room service is prompt. The room facilities are basic, but I think they are very good for an overseas hotel, and the price-performance ratio is quite high. Its location is also excellent, close to the metro station and very close to the Rome area. There are some good restaurants and bars nearby. Overall, I think this hotel offers extremely good value for money."
"The hotel is in a good location, the staff are generally friendly, the facilities are average, and the price is reasonable. Things to note: [1] Choose a room facing Liverpool Street. Otherwise, the sound from the nearby bar is deafening and you won't be able to fall asleep until 4 a.m. [2] The staff basically only speaks Spanish. Bring a translator. Otherwise, it will be impossible to communicate."
"Located in a bustling area, the building is well-soundproofed and very clean. On the 6th floor, Ms. Laura and Mr. Aaron meticulously prepare a variety of dishes at the restaurant, and they also offer coffee and snacks at the front desk. The 6th-floor rooftop is open in the evenings, offering a refreshing and pleasant breeze."
"The overall hygiene is clean, it is very convenient to find food downstairs. The disadvantage is that the window of the room cannot be opened, and the exhaust fan in the bathroom is bad, resulting in the room being very humid. I wake up in the morning and wipe the water vapor on the glass with a towel. If you encounter a price concession, you can also choose."
"We stayed at Royal reforma last time and it was an awesome experience.
Everything was perfect, from the facilities to the service.
We truly enjoyed our stay and would love to come back again."
"This hotel used to be a 5-star, but now it's barely a 3-star. The furniture is very old, the carpet hasn't been replaced since it opened, the bathroom tiles are falling off, and the countertop has a hole in it. But for the price, and with breakfast included, it's okay. Most importantly, everything was clean! The water was hot. Breakfast was actually a bit of a letdown. We went to the restaurant, and there was a buffet with cakes, salads, fruit, and a steaming hot dish. And they told us: ”You only get a sandwich and tea... that's it... and anything else is an extra 180 pesos.”"
"The biggest plus for the hotel is its location. The service is also pretty good and staff is friendly. But the hotel is rather dated. The carpet is old and worn. The AC is very load and we had to turn it off at night. The worst part is water- the water flow is so low it is hard to wash face. Another potential downside is this area is very busy at night. The music on the street can be heard from our 10th floor room. But if you come prepared with earplugs then you are OK."
"Nice staff. Very well kept property. Slightly older but kept well very well. Daily cleaning of room is a plus. Location is close to metro and the MetroBus stops. Lot of eateries and supermarkets around. Walkable to some attractions like the Angel of Independence. I would stay here again. Affordable price. Safe deposit box is available. Big toilets. Nice view of the street. The only negative is the thin walls which is an issue if you have noisy neighbours."
"A good hotel for a business trip. Perfectly located, with a tasty buffet-type breakfast where you can get both international (cereals, fruits, etc) and mexican (e.g. chilaquiles) dishes. Wi-Fi works adequately for a Zoom meeting with video. The only thing that really concerns is the level of cleaness: the towels and bed clothes wears spots of previous use, which indicates that they have not been washed properly, with a sufficient amount of powder and/or at a low water temperature."
Very Good
71 reviews
8.7/10
1 night
From VND 1,557,130
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9.1/10
Great
AAnonymous UserThe same problem with all holidayinn hotels is that there is a lot of room for improvement in hotel management. After the room was cleaned every day, someone would keep knocking on the door asking if the room had been cleaned. This shows very poor management.
The location of this hotel is in a prosperous area in the city center, with very convenient transportation and easy taxi access for daily travel. It is convenient to eat around and safe to walk.
GGuest UserI recently stayed at this hotel and was thoroughly impressed with the experience. We arrived quite late, around midnight, but the staff were accommodating and made the late check-in smooth and hassle-free. Security was present at all hours, which made us feel safe throughout our stay.
The apartment itself was modern and very well-equipped with all the utensils and facilities we needed, making it easy to prepare meals and feel at home. Everything was spotless and smelled wonderfully fresh the moment we walked in.
Overall, I’d highly recommend this place for anyone looking for a clean, secure, and comfortable stay with great amenities and friendly service.
XXyzxieVery good, this is my third time here. The room was comfortable and, most importantly, the price was reasonable. The only downside was the airport shuttle was so infrequent that I had to wait an hour and a half for it to arrive.
AAnonymous UserBecause I did not book with Hilton directly, I could not access the free wifi. I went to use the phone to call the front desk but it did not work. It was not even connected! The layout of the bathroom is very cramped
GGuest UserThe AC didn't work properly since day 1. I reported it, service staff came to the room just lower the temperature but still was warm at night. It was uncomfortable to sleep. I reported the problem again and they came for service the AC but it didn't work to much, something was missing. It was a little better at night but still a bit warm.
AAnonymous UserAcceptable room price. Staff is friendly and helpful.
Suggest to add electric water kettle for each room.
Better maintain stable room price on weekdays and weekends.
GGuest UserI really appreciated how functional the room was and how comfortable the bed was, but the absolute best part was the location. Even though it's at an intersection, there's a convenience store on every corner. The hotel staff were also super helpful in recommending delicious local restaurants; you can find all sorts of great food options around here. The staff were really welcoming and friendly too.
GGuest UserOverall the hotel was good.
The room was clean and organized, neat, no issues. Shower was nice and hot, comfy bed and a safe, all good. No minibar or fridge however, which is maybe a bit underwhelming for a 4 star hotel but it was fine for me.
Location was good, reasonably close to the city centre and with several public transport options nearby. (Though I found the public transport quite confusing in Mexico City)
My only issue was that I originally booked through another agent and when I arrived the hotel informed me that the booking had been cancelled on the same day I booked it, and they wouldn't offer me the room or price match to the original booking, so booking the second time was about 8 euro more expensive, not a lot, but irritating. However I contacted my other agency and the informed me that it was due to a failure for the confirmation going through on their end, so not the hotel's fault.
LLiuxiaoxin™The location of the Youth Hostel 🏨 is excellent. Located in the center of the city center. Don't be too convenient to go to the surrounding museums! Breakfast is included from 8 am to 10 am. In addition, a Margaret cocktail coupon will be given on the first day of stay. Going to the rooftop bar on the sixth floor is really not too pleasant. At my request, I arranged a lower bunk bed for me. Luggage can be stored for free at the front desk. The 15% discount coupon given at check-in is more cost-effective than going to a fast food restaurant. The five-story leisure area and self-service kitchen can be used to filter water references. too convenient. Full score recommendation 🇲🇽
HHaidezhexueThe hotel is in a very good location, and the Independence Column is just a few steps away. However, the hotel is very old, and the rooms are very old, almost like those in the 1990s. The breakfast is in cooperation with the restaurant downstairs, which is a very distinctive Mexican restaurant. However, there is a main road downstairs, and the noise is a bit loud. The air conditioning is centrally controlled and cannot be controlled in the room. However, the room is large, with a separate kitchen, microwave and refrigerator, but it cannot be turned on. The price-performance ratio is OK. It is not recommended for travel and vacation
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