"The room was spotless, and the hotel staff provided excellent service. The location is incredibly convenient for public transport, and the air conditioning ran quietly. Chinatown is less than a ten-minute drive away, with a wide selection of supermarkets and restaurants nearby, which was extremely convenient."
"In addition to the poor breakfast, it is very good, the air conditioning sound is very noisy, very noisy, maybe the facilities are old, the most noisy in hundreds of hotels in the United States, but the room is relatively clean."
"The location is a bit away from the city center, the hotel is quiet, the breakfast is good, not a buffet, 10 dollars of gourmet breakfast can let you eat, but the variety is relatively small, the mineral water in the room is not free, 3 dollars a small bottle"
"Overall, the hotel was good. Given Houston's reputation for safety issues, the secure, key-card accessed indoor parking garage was a significant advantage. A crucial warning: car break-ins are very common in this area, so absolutely never leave any valuables or bags in your car, even for a short period. The hotel staff were also very friendly and helpful."
"I was really drunk in this room. At the beginning, I said that the barrier-free room was not written on Trip.com. So big a room, the air conditioner is still very noisy, can not live. Fortunately, Trip.com solved it for me. The bed was a bit too soft to sleep. The location is still very good."
"When staying here, the front desk was very polite, thank you. When I checked out, someone called at 11 o'clock. At that time, I was busy packing things and didn't answer the phone. As a result, the phone rang for 10 seconds, and knocked directly on the door and pushed the door open. Fortunately, there was an anti-theft bolt. . . This. . It's too much."
"The guy at the front desk on April 8 at 7 am was mean. I asked him for 3 breakfast tickets as this booking was included. He said no because you got two only as this is hotel policy. I told him I have the email confirmation for it and showed him. He said what did you show me, I don’t need to look. This is hotel policy and didn’t want to talk to me. On April 9 at 7 am in the morning, the same guy gave me two tickets and told me that you can only eat it in the cafe, do not bring it to your room. I felt this guy was so mean. I heard a lady talked to this guy that there was something seems like poop inside the elevator. He just replied “no housekeeping now”. I feel this response is inappropriate to a hotel guest. Overall this guy worked in the front desk was horrible."
Very Good
65 reviews
8.2/10
1 night
From €66
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9.5/10
Amazing
GGuest UserI recently had the pleasure of staying at a youth hostel that truly stood out for its exceptional qualities. Nestled in a residential area, its location was incredibly convenient, offering a tranquil retreat just a bike ride away from the city center—less than 10 minutes to be exact. This made for peaceful nights, ensuring a restful sleep in a safe environment.
The hostel is run by a delightful couple whose hospitality knew no bounds. They were not only eager to assist with any issues that arose but also went above and beyond by providing bicycles. This thoughtful touch significantly enhanced my mobility around Houston, allowing me to reach various destinations swiftly.
What set this hostel apart was the attention to detail and the array of complimentary amenities, including cookies, milk, cereal, coffee, and tea. The cleanliness and smart technology throughout the house contributed to a seamless stay, making it the best hostel experience I've ever had. The bathroom towels folded into swan shapes were a testament to the owners' dedication to detail, adding a touch of elegance and care.
The warmth of the place was akin to being at home, with the owners always ready for a chat, eager to answer questions, and share their stories and experiences. A highlight for me was the world map on the living room wall, where guests could pin their home countries—a fun and interactive way to connect with fellow travelers.
In summary, this hostel was more than just a place to stay; it felt like a home, or perhaps more accurately, a homestay. It's undoubtedly the best hostel I've ever stayed in globally, blending the comfort of a home with the adventurous spirit of a hostel.
刘刘白子_lssGreat Service, Lovely Breakfast — but Room Noise and In-Room Dining Could Improve
I recently stayed at the Thompson Houston and overall had a great experience, especially thanks to the excellent service. Every staff member I interacted with was friendly, helpful, and professional. Their attention to detail really made me feel welcomed, and I was touched when they surprised me with a graduation cake — a thoughtful gesture I truly appreciated.
The hotel breakfast was a highlight. The food was fresh and well-prepared, and once again, the service stood out. Dining in the morning felt like a treat thanks to the welcoming atmosphere.
That said, there were a few downsides that affected my stay. The room was quite noisy, even late into the night. It was hard to relax or fall asleep with the amount of outside noise coming through.
Also, I ordered in-room dining on two occasions. On the first day, everything was great. However, the next day the fries were noticeably soggier, the salad was just a bowl of greens with six tiny avocado cubes, and — most concerning — the aioli on the side looked like it had already been used.
Overall, Thompson Houston left a positive impression on me, mostly due to its exceptional staff and quality breakfast. I hope they can improve the soundproofing and ensure consistency in their in-room dining service.
GGuest UserBoth the suites and premium rooms are fantastic! They all come with kitchens, which is super convenient for making simple Chinese meals when you're craving home cooking. My favorite part is the lobby's self-service bar, with complimentary water, coffee, and milk. It's incredibly handy!
GGuest UserThe experience was quite pleasant. The members of staff who attended to our needs during our one week training were helpful and responsive to our needs.
Mariam, at the reception, was willing to assist and offer help upon request. The location of the hotel and the facilities were fantastic as well. All round pleasant experience
徐徐浩凯123456The smell of the disinfectant is quite strong, the breakfast is good, the stay is very convenient, the room card is a little bit bad, the front desk staff changes very fast, suitable for students living in Houston.
陳陳Very close to Her***n park, there are 010, 002 metro bus nearby, eating Subway, Burger King, MM, the location is not bad; There is a simple meal in the morning; However, in the room where I stayed, my colleague from the same company said that there would be a strange taste of ”roughly pen”, while the sheets and toilets were quite normal.
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