Lanzhou Northwest Normal University International Academic Exchange Center

Weird hotel, the hotel does not have air conditioning. The weather was 30 degrees. I arrived at the hotel at 11 o'clock in the evening for the second room. I took a shower and found out at 12 o'clock that there was no air conditioning. It was impossible to sleep in the room. It was stuffy and hot. Finally, Huan Peng was next to me. Stayed in hotel. After negotiating with the hotel three times, the answer was that there was nothing they could do. The school did not install the decorations and had to charge a fee. I left a phone call at 12 o'clock that night hoping for an explanation from the hotel. I checked out because I couldn't sleep that night. At 2 pm the next day, no hotel management came forward to solve the problem. Finally, there was a so-called manager Zhang at the front desk, which made me even more angry. I asked the front desk to find the manager. I waited at the front desk for 10 minutes before lazily coming out and understanding. The situation told me to ask for instructions, but after waiting for more than 20 minutes, I was told that there was nothing I could do and there would be a fee. I didn't want to give a bad review, but the front office manager's attitude in handling the problem was so irritating that it made me feel like he was bullying the guests. This is my first bad review in my life. Looking at the photos, the hotel has basically no management. On the way to breakfast, it is dirty and messy; the stairs after the fire are full of debris; there is only one step at the elevator entrance, and I stumble every time.

房間整潔 設施：齊全 衞生：乾淨 環境：優美 服務：非常好 這座酒店的人文氛圍很濃，前台服務在我住過的酒店裡屬於罕見禮貌與周到，酒店座落於大學校園內，環境優美靜謐，房間內部床上用品及洗漱用品俱佳，是住了一次還想再住的那種酒店。

整個大堂很氣派 環境很棒 
後面就是學校還可以出去早練 
設備配套挺齊全的。而且服務人員的態度都特別好 ，記憶比較深的是小曹，很值得入住的體驗！

春意盎然的酒店，很好，環境槓槓的，吸收了高級學府的書香氣，在房間休息特別舒適，前台小姐姐們貼心安排了靠學院子的房間，必須給五星好評啊！

酒店環境很棒，停車場也很大，前台曹姓小姐姐服務很好，因為在另外一棟樓，還帶我們過去，房間也非常滿意很温馨很安靜，吃早餐也方便，很棒的一次入住。

朋友推薦過來的，首次入住，體驗感不錯，衞生乾淨，服務到位，靠近校園，特別安靜，前台接待小魏服務很周到，下次還會繼續入住！

酒店環境不錯，師大校園也很美，前台小馬服務更好，細心，周到👍👍👍

家裡沒地方住了 師大專家樓還是一如既往靠譜 乾淨 便捷 前台小魏服務貼心

非常滿意的一趟蘭州之行。感謝前台小姐姐的細心安排。酒店設施很完善。夜晚很安靜。周邊飯店設施真的好。給您們大大的贊！