The Sherman Reviews

Response from Property: Hello M268, Thank you for reaching out. It seems you booked (or were booked into) one of our two suites which are more expensive (standard rooms are $149). The two suites, while different from each other include 2 or 3 TVs, separate wet-bars, separate sleeping rooms etc. One has a kitchenette etc. The price for these two rooms are each $189 with 12% tax, that's $211.68. So if you feel you were over charged and/or not in one of our suites, please contact us so we can take a look. We appreciate that you found the cleanliness etc. were in good standing. Staffing challenges shut down the restaurant though we hope to find a remedy soon. Please check back as you come through the area as we continue to add things back.

Response from Property: Thank you for your feedback and giving us the opportunity to respond. There are 22 unique hotel rooms at The Sherman and they all have different floor plans; some larger than others. We don't have "premium" kings though some of the larger ones have a small fridge. These are historic boutique rooms and not the cookie cutter big box rooms you find everywhere else. We painstakingly choose the highest quality mattresses to ensure good sleep. All of historic rooms are on the small size and not typically designed to hangout for long periods of time. Staffing challenges shut down the restaurant recently though it's been years since we had the talent to serve German meals and we apologize for those expectations. Small towns are very different from even a few years ago. During your stay the Bier Hall Restaurant was open and we regret that somehow it slipped by. As an independent small hotel in a smaller town we appreciate our guests who support us. Thank you again for your visit and hope you will check us out again.

Response from Property: We regret that you didn't enjoy your stay at the 170-year-old historic Sherman Inn. Such places are not for everyone's tastes. We have had the same breakfast since covid with very little complaints. Staffing challenges in small towns are starting to get a bit better and we are working overtime to get the Black Forest Bar and/or Bier Hall back open and invite you to check with us in the future when you are back in the area. The website is up to date but there are areas on the internet that businesses cannot change and/or delete photos that guests have posted. As an independent small business hotel in a small town we appreciate very much the support of our guests.