Le Club de Cavaliere and Spa

What a shame this hotel is not what it used to be. The views and it’s location are stunning but the restaurant has gone dramatically down hill. Limited breakfast choices, confused and inexperienced waiting staff and the quality and choice of food was poor. So sad to see what was once a gem of a hotel loose it’s joie de vivre. The owners need to have a serious rethink.

Very Disappointing We used to visit year after year and always had a great holiday. Sadly this year the entire culture and attitude of the hotel has changed . Rooms are pretty basic. Gone are the Hermes and Bulgaria toiletries. The real let down was the restaurant. This used to be the focus of the hotel and nothing was too much trouble. Now the staff and in particular a really unpleasant Maitre D' -Maxim found any request, however simple, too difficult to accommodate. We booked what we thought was a 5* hotel because we want various - simple- requests- Oat milk, Gluten free, Baby food etc . Available almost anywhere, but not here. Waiters no longer walk up and down the beach with drinks and lunch menu - too much trouble ! Breakfast mediocre and displayed without any care. Croissants that at a guess were baked the night before. Dinner- just two main course choices and an absolute refusal to accommodate any requests- even a salad was too much trouble. It would appear the Relais and Chateaux status has been withdrawn and it's not really a surprise - probably tells you al you need to know.

Your front desk staff were superb Overall this hotel does not offer value for money. The price of the rooms are exceptionally high as well as in the restaurant, where the food and service is nowhere near the quality it should be for such a premium. I was drawn to this hotel solely because of my many good experiences of my annual visit to its sister hotel, Le Grand Coeur in Méribel. I am so very disappointed. I will have to re-evaluate whether I stay loyal to the brand. I feel I was completely over-charged for the experience.