Hotels in Südwest, Leipzig

This very sad hotel stuck in the 90’s was very disappointing . The hotel staff were friendly, but one couldn’t tell the staff from guests apart, because they didn’t wear a uniform or have name badges on. The room was very dark. Dark old rug, very dark wooden closets that were way to large for the room. That dark furniture had seen better days and the bed wasn’t comfortable. The bathroom a nightmare. The shower was old and dingy, black spots of mold between the grout. The soap dispenser was over 1 meter away from the sink. Very nerve racking. The breakfast buffet was somewhat disappointing. There was almost everything available, but the long lines at the 1 coffee maker wasn’t an ideal situation. After 1 week , I was happy to leave.

Highly recommend this ( fairly new) Premier Inn in Leipzig. Reception staff were charming, the room spotless and very modern and comfortable. It is well located for both the station and the city - the area was smart and clean and felt very safe. Would definitely stay again. .

Due to a cancelled flixbus, we arrived at the Hyperion Hotel at 1 am dead tired to leave the next morning early. The checking in process was sluggish and the hospitality of the guy that helped us was not so kind. Finally we got the room but Immediately after we arrived in the room we got a message from flixbus that the bus would leave in 10 minutes. We immediately rushed back downstairs and the receptionist who had checked us in 10 minutes earlier. He assured us that no money would be deducted and he would send me a confirmation via e-mail - which I did not receive. Now, almost a month later, I see that the amount has been debited anyway. Since I thought there should be a mistake, I e-mailed for clarification. After several calls and emails I finally I got someone on the phone telling me that the bed was ”used” and they could therefore not resale the room that night. This simply is a lie, there was no time at all to use the bed. After several attempts to get in contact now the manager offered us a 50% refund. What a sad policy, where I should pay for the false promises of this hotel. This kind of business is ruining a nice city like Leipzig. Making profits on the backs of poor students, if that is really your business idea then you deserve to get an honest review: I would not recommend this hotel to anyone.

The business clerk of the business is on a business trip, the environment is good, the price is reasonable, there is breakfast, the traveler's booking is very good, the service attitude is very good, it is recommended!

This place is a joke. First, try to find it. Signage is less than minimal. Hopefully, you can figure it out with others who already have or who are also searching for the place. Next, take a nondescript elevator to the 6th floor. If you come after the sun goes down, note that the lobby with the elevator is quick dark, very poorly lit. Get off the 6th floor and turn right. If you come at check in time, be prepared for the line of over a dozen others waiting to check in. They will not check in anyone before three. Nope. Won’t do it. After a half hour, we were directed to our room on the third floor, right above the intersection. Great view from a large window facing the university and Old Town directly to the west, but ah, these are the two big problems. First, the noise of trams, trucks, and then every ambulance in the city must be required to pass through this intersection! Second, summer heat makes the room an oven. One window will open a bit, maybe 10 cm, but don’t get your hopes up for much natural air. We figured the noise would eventually die down, but it didn’t, especially ambulances on a Saturday night. So eventually we closed the window and curtains. That helped contain the noise but then the heat hit us. We failed to find much sleep in our sweat. Ah, but the air conditioner! Try as we might, we failed to get the A/C to work, nor any fan for ventilation! About daylight, we finally slept, only to miss our planned Bach Festival event that morning. Groggily, we tried to get to the reception desk to discuss this issue, but, mind you, the elevator up to the reception does not stop at the third floor. Only down. So this senior citizen had to take the first of four climbs up those stairs to reception on the 6th floor. I asked for a refund for the second scheduled night. It was refused. “We can’t do that. Only Expedia can. You need to call them.” Also, “You can’t get air conditioning in your room because there is none. Hotels in Germany don’t have air conditioning.” And portable fans are not provided either apparently. I called Expedia. They said that, of course, the hotel can refund the payment for the night. Expedia called the hotel. Then spoke with me I returned up the four flights of steps to get my refund. Nope. They refused to refund. But they did provide another room that did not face the street. Ok. We took it. They even provided a bottle of wine, and we slept well that second night. The next morning at check out, the manager asked why we hadn’t turned on the air conditioning…and of course, Germany has air conditioning. And no, the hotel would not be able to refund an unused night as requested. We loved Leipzig! But beware of this joke of a place.

Super location, new hotel, breakfast is ok, drinks at the bar are expensive, sufficiently large rooms, the staff is young and friendly, sometimes makes an unsure impression. I'd like to see you again.

The hotel room is modernly furnished. I personally missed a small refrigerator and a coffee/tea maker on the rooms. The spa area is very beautiful although the pool water is quite cold. The staff is extremely friendly and helpful. Cleanness is also good. However, personally, I have scared the extremely used feeding service. Such a feeding service to the guest is far from the management. This needs to be urgently amended.

The location was perfect and the price was suitable for me. There was enough USB and power outlets for everyone. There was also a mirror and a place to hang clothes (e.g. jackets). There were also a fewer hangers than the people in the room but it was ok during my stay; only one other person and myself used them. There were also 6 locker compartments, which was very useful, but you have to buy your own lock. You can buy it from the lobby but in my case they were out of stock so I bought from Rossman, and thankfully I still had time to get one before they close. So, it's better to buy your own lock and use it in your travel. However, being in an 8-bed room with others meant that the toilet was not always clean because of different people using it, having different standards, and the smell in the room was not very good and needed ventilation and something to protect others when someone in the room is sick. So, I would suggest putting leaflets and using controlled rules. Also, the one who used the bed before me has left the pillow and blanket unorganized and with his own dirty cover, so I had to remove them and tidy them before putting mine. I believe, these should be cleaned and tidied up before me. Also, the heater's knob had no numbers so I couldn't know on which level it is. Also, the attitude of the first person I met at the reception desk was not very good at the beginning, but afterwards I didn't have to talk deal a lot with them. I wouldn't recommend a&o's App for usability, but I used to check-in while on the way. However, when I arrived, it was difficult to use the self check-in terminal. It prints a paper with my room number asking me to confirm it, but how do I know the room number in the first place before checking in?? also, whoever used it before me had not taken his printed receipt, so when I had to take the paper, I took also this receipt, with amounts that are not mine, so it was confusing. When I went to the reception clerk and asked him, he first misunderstood and started the checkin based on that wrong receipt. When I started to notice that, I told him (again) that this receipt is not mine, so he asked me (with quiet frustration) ”then why are you showing me this?” and then asked me for my ID to proceed with my check-in. Of course, it feels very bad when he blames me, but also they should be better listeners and need to pay attention to the usability of the self check-in scenario in the App as well as the terminal.

From the absolutely central location opposite the main train station and not far from the long-distance bus terminal to the extremely friendly reception and the beautiful room with a great view, everything was perfect! After my last stay in Leipzig in a 5 category hotel, I didn't set my expectations for breakfast that high. I was surprised and delighted Selection, freshness, staff and interior design satisfied to the utmost. Our next visit to Leipzig will definitely bring us back to this hotel! The only drawback is the underground car park price of €18. Since you can use the main station car park, the path is reasonable.

Recata a Lipsia nel Luglio 2016, con un viaggio di gruppo organizzato dall' Agenzia ”Abaco Viaggi”. Siamo arrivati in ritardo causa un spiacevole disguido e una grossa bugia da parte dell' accompagnatrice di gruppo al titolare dell'hotel. Era meglio la cruda verità e l'ammissione da parte dell'assistente della propria incompetenza.. Nonostante tutto, il titolare è stato cordiale, a mio parere troppo, così come la famiglia e la guida della città. Ho avuto cena tedesca (come poche) e varia, camera spaziosa e fresca. Colazione superlativa. Se tornassi, sceglierei di nuovo questo hotel. Arrivederci dal Friuli Venezia Giulia. Lucia Floreani