Explore Guest Reviews of Hotels in Mexico City

Hyatt House Mexico City Santa Fe
4.3/589 Reviews
Santa Fe
Unfortunatelly,although in a great location, hotel Administration clearly has a problem. We are Hyatt members and this experience has not been pleasant for what is paid. Restaurant service any time after breakfast is terrible..food bad old refrigerated tast and bar service poor, not attentive to the public, doesnt know how to serve great or anything.. We have not been the only onces complaining today.. lack of experience and training of the personnel is clear as they dont know how to serve and anticipate themselves to the service. Again, food is real bad. People have come and left today because they were not being attended and no interest seems to come from the people on duty. We reserved a different room on the web because our bed was real bad. We are suppose to get the check in today to a better room and room is not available yest, its after 3 pm. Anyway, I think this is our last time staying here, sorry to say and I have to share to make you head Management know that your service here should be expected to be 100 times better than it is...food here in Mexico is amazing, who is in your kitchen? Why are you not traning your people?
City Express Plus by Marriott Santa Fe
4/581 Reviews
Santa Fe
Excellent place, no problem anywhere
Sleep Inn Ciudad de Mexico
4.1/587 Reviews
Santa Fe
Environment: The ventilation is average, there are no windows that can be opened, so you have to tell the front desk to choose a room next to the road, otherwise it will be very noisy Service: friendly staff Hygiene: very good, the hotel is very new Facilities: relatively complete, breakfast is also very good
AC Hotel by Marriott Santa Fe
4.2/5105 Reviews
Santa Fe
You can tell there is something about the way the property is managed when several things go wrong. Let me start by the good: Maybel Gonzalez tried everything within her power to avoid a total disappointment; nevertheless, travelers should be aware of the experience and hopefully upper management will take notice. Now the things that need attention: -Sent a message via the BonVoy app, it went unanswered until I requested a reply the following day. -Upon checking I noticed the floor in my assigned room had not been swept for a long time. They sent a very polite housekeeper who cleaned it and apologized profusely stating that was unacceptable. -Handheld shower could not be turned on, they fixed it. Also overhead shower sprayed water all over, this is a sign of not cleaning the shower head, it was fixed. -Air conditioning did not cool. They fixed it. Several reviews have the same issue reported. -The worst - the water pipes had air and banged all night. This was not fixed and even when the lent me a second room to sleep in, the noise was present. Had three sleepless nights. This is really a big problem. I was on the 12th floor. There are several choices in the Santa Fe area...I suggest looking for an alternative, I will.
Paradox Santa Fe
4.2/515 Reviews
Santa Fe
The hotel environment is good and the entrance hall is very imposing. There is a normal temperature swimming pool and gym. The room is very clean and free WF is available. It is very convenient to buy things in the supermarket downstairs.
Doubletree by Hilton Mexico City Santa Fe
4.2/5117 Reviews
Santa Fe
I stayed for 10 nights simply to get work done quietly without any distractions (as an experiment in a burst of productivity). It worked out marvelously. Knowing I was committing to stay in the room and on the hotel grounds basically the whole time I took a lot of care in finding the perfect place. I didn't need a fun touristy location (the opposite) and therefore focused on Santa Fe. Among the hotels in the area I considered the Westin (I love their beds) and the JW Marriott, a chain I've enjoyed in various cities. Also the Camino Real and the other Hiltons in the area. I am so glad I chose the Doubletree! The main reason was the room -- which was huge and perfect for my project. I had a separate large space just for work (with a table and a TV that I could hook up to my computer as a large-screen monitor with an HDMI cable). The unexpected bonus was the view from the room: spectacular from the floor- to-ceiling windows (high ceilings too!). With gorgeous storms during the rainy season. What I didn't realize was that the DT is up on a hill so it's positioned above the other hotels. (They do themselves a disservice by numbering their floors as they do. I was on the ”7th floor” but in reality it was the 12th floor since they have a bunch of lower floors with no numbers used for gyms and lobbies and such.) Bed and pillows hit the spot (not the best ever but I slept fine). Air conditioning was quiet and worked perfectly. One odd thing I've seen in other hotels too was a couple sensors on the ceiling, one of which flashed brightly intermittently all night. Why? I had climb up and cover it up with a hat as I'm sensitive to lights while sleeping. Dumb design. Another was some kind of motion sensor ... I never figured out what that was all about but it only flipped on when you walked around so it wasn't a big deal). The breakfast buffet was fine -- I had mostly the fresh fruit spread with yogurt and granola. The gym was also perfect for what I needed -- a treadmill, some free weights, and a yoga mat with almost nobody else ever there (including plenty of terrace areas which I used to work out with an app). There's a nice pool and a spa with massages. The lobby restaurant was exactly what I expected -- not a great restaurant but I ate there happily most nights and walked to Shu, an upscale Japanese restaurant inside the hotel (but with a separate entrance) the other nights. I don't recommend Shu as it was overpriced and felt like a nightclub. The building is well designed with its sister hotel the Garden Inn next door. Nice airy lobby with breezes and high ceiling. Complimentary fast printers in the lobby was a surprisingly generous touch. Walking distance to a fancy mall (Samara) where I got supplies and some snacks and bottles of water. Friendly staff. They accommodated my request for a small refrigerator and over time they remembered my preferences at the restaurant, which was appreciated (gracias Ariel in the morning and Mauricio

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Local Travel Info

Number of hotels6,365
Number of Reviews 33,095
Lowest PriceTWD 704
Highest PriceTWD 25,861
Average Price(Weekday Night)TWD 4,756
Average Price(Weekend Night)TWD 4,960

Mexico City Santa Fe Hotel Guide

Book your hotel on Trip.com for an amazing travel experience. If you want to stay at the best hotel in Mexico City, Trip.com is here to help! You can stay 3-5 days at hotels in Mexico City without running out of things to do. Located in Mexico, Mexico City is a well-known and vibrant city.

Mexico City International Airport is the primary airport in Mexico City. If you don't want to take a flight, coming to Mexico City by train is a good choice as well.

Trip.com offers discounts of up to 20% on 503 boutique hotels in Mexico City. The local average price is 90 USD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 60 five-star hotels in Mexico City at an average price of 189 USD per night. There are 138 four-star hotels in Mexico City at an average price of 88 USD per night. There are 76 three-star hotels in Mexico City at an average price of 58 USD per night. There are 18 two-star hotels in Mexico City at an average price of 39 USD per night. There are many well-known chain hotels in Mexico City. Ramada is the most popular brand among tourists. In Mexico City, chain hotels such as Ramada are one of the top choices among travelers. NH Collection Mexico City Reforma is one of the most popular hotels in Mexico City. Many tourists also stay at Room Mate Valentina Mexico.

In the city center of Mexico City, you'll have easy access to Mexico City Cathedral, Centro Historico, Zocalo. For short trips in Mexico City, Xochimilco, Zona Rosa, Plaza Juarez are all good options. You can also visit top-rated attractions like Tepito, Paseo de la Reforma. With a developed commercial area, visitors can head to Bazar del Centro, El Nuevo Mundo Mexico Sa for a great shopping experience.

Average Temperature

• January to March: 19.36°C during the day, 11.7°C at night

• April to June: 22.45°C during the day, 15.48°C at night

• July to September: 20.34°C during the day, 14.69°C at night

• October to December: 18.69°C during the day, 12.01°C at night

Average seasonal Rainfall

• Spring: 10.33 cm

• Summer: 80.67 cm

• Autumn: 166.67 cm

• Winter: 25.0 cm

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