Hotel near Santa Fe,Mexico City2.8% of visitors choose this area
GGuest User2023.01.31
Excellent customer service. Great hotel team and value. Very good, and safe location close to the mall in Santa Fe. Convenient small shopping plaza below the hotel with some restaurants, stores and a Mc Donald plus an upscale super market makes your stay easy and convenient.
Hotel near Santa Fe,Mexico City2.8% of visitors choose this area
2023.07.09
I stayed at the Westin Santa Fe hotel during my first business trip to Mexico City. Staff was very friendly upon check-in, my Bonvoy status was acknowledged, and I was upgraded to a suite on the 8th floor. The room was spacious, clean, and functional. There was also a welcome snack in my room. Breakfast was good, but the buffet was not as extensive as other international Westins and Marriotts. Choices included typical breakfast fare plus some local fruits and juices. Needless to say, staff was friendly and responsive. The executive lounge had a decent spread, the staff there was extremely friendly, and the outdoor views were spectacular. Now for the hiccups: - the rooftop pool is slightly larger than a bathtub, yes somewhat of an exaggeration but definitely not to scale for this large property. The kicker - it was covered all three nights during my stay, with no sign or explanations - someone claiming to be from the front desk called late one night, asking me to verify my last name [the front desk clerk verified that they did call me the previous night] - a uniformed hotel staff knocked at my door after 11pm the same night as the phone call to tell me my phone was off the hook (it wasn't!). What a weird incident! - there were several restaurant charges on my folio totaling over $600 that I saw as I was checking out. The front desk staff did make the adjustments to remove them, but it was very disconcerting especially considering the two incidents above I will consider staying at this property again primarily because of my room and the friendly staff, hopefully there will not be any hiccups next time around.
Hotel near Santa Fe,Mexico City2.8% of visitors choose this area
DDoug W2020.03.08
This is a modern designed hotel where the decor is in good condition and common areas and rooms are clean. The rooms have floor to ceiling windows and there is a large walk in shower, which I like. There is even a small fridge in the room which is whisper quiet. As the Hilton Garden is connected to a Doubletree (the share the same driveway) the hotel is full service, including room service, which was prompt and the food hot and wine from the Doubletree’s collection. There are numerous restaurant options just down the hill. Of course, you will then need to walk back up the hill at altitude! There is a large and pleasant breakfast area on the lower level and snacks can be purchased in the lobby. The only negative during my stay was a TV which was virtually unwatchable. After about ten minutes that picture became pixilated and the sound intermittent. It did not appear to be the feed, but my particular monitor. The front desk said they did send a technician to repair it, but I never saw any improvement. So, I could only watch by turning it off, waiting a few minutes and turning back on. That would buy me another few minutes of viewing time. Anyway, although the guide said there was CNN in English, there was not. Only Fox (which I could not watch for more than a minute anyway 😊) or the BBC, which repeats itself hourly it seems. Aside from the TV, which I suspect is a one off, I will return.
Very Good
103 reviews
4.2/5
Price from
US$84
per nignt
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Hotel near Santa Fe,Mexico City2.8% of visitors choose this area
GGuest User2022.08.15
I stayed for 10 nights simply to get work done quietly without any distractions (as an experiment in a burst of productivity). It worked out marvelously. Knowing I was committing to stay in the room and on the hotel grounds basically the whole time I took a lot of care in finding the perfect place. I didn't need a fun touristy location (the opposite) and therefore focused on Santa Fe. Among the hotels in the area I considered the Westin (I love their beds) and the JW Marriott, a chain I've enjoyed in various cities. Also the Camino Real and the other Hiltons in the area. I am so glad I chose the Doubletree! The main reason was the room -- which was huge and perfect for my project. I had a separate large space just for work (with a table and a TV that I could hook up to my computer as a large-screen monitor with an HDMI cable). The unexpected bonus was the view from the room: spectacular from the floor- to-ceiling windows (high ceilings too!). With gorgeous storms during the rainy season. What I didn't realize was that the DT is up on a hill so it's positioned above the other hotels. (They do themselves a disservice by numbering their floors as they do. I was on the ”7th floor” but in reality it was the 12th floor since they have a bunch of lower floors with no numbers used for gyms and lobbies and such.) Bed and pillows hit the spot (not the best ever but I slept fine). Air conditioning was quiet and worked perfectly. One odd thing I've seen in other hotels too was a couple sensors on the ceiling, one of which flashed brightly intermittently all night. Why? I had climb up and cover it up with a hat as I'm sensitive to lights while sleeping. Dumb design. Another was some kind of motion sensor ... I never figured out what that was all about but it only flipped on when you walked around so it wasn't a big deal). The breakfast buffet was fine -- I had mostly the fresh fruit spread with yogurt and granola. The gym was also perfect for what I needed -- a treadmill, some free weights, and a yoga mat with almost nobody else ever there (including plenty of terrace areas which I used to work out with an app). There's a nice pool and a spa with massages. The lobby restaurant was exactly what I expected -- not a great restaurant but I ate there happily most nights and walked to Shu, an upscale Japanese restaurant inside the hotel (but with a separate entrance) the other nights. I don't recommend Shu as it was overpriced and felt like a nightclub. The building is well designed with its sister hotel the Garden Inn next door. Nice airy lobby with breezes and high ceiling. Complimentary fast printers in the lobby was a surprisingly generous touch. Walking distance to a fancy mall (Samara) where I got supplies and some snacks and bottles of water. Friendly staff. They accommodated my request for a small refrigerator and over time they remembered my preferences at the restaurant, which was appreciated (gracias Ariel in the morning and Mauricio
Hotel near Santa Fe,Mexico City2.8% of visitors choose this area
TTINGTING2023.02.16
The front desk service is very good, and the hotel restaurant is also great.. But the pick-up service is too expensive! By the way, the shower in the hotel really needs to be replaced! WI-FI is not free, it may be a pain point of Marriott, the charge is reasonable.. but the paid WI-FI is fast, watching videos without lag.. I still recommend everyone to stay here
Hotel near Santa Fe,Mexico City2.8% of visitors choose this area
GGuest User2022.02.13
There is a large shopping mall next to the hotel. The hotel is in a wealthy area and the public security environment is very good. The nearby mall is very convenient for shopping for food, clothing, housing and transportation. The stay experience is very good
Hotel near Santa Fe,Mexico City2.8% of visitors choose this area
Gguyh392024.09.01
I stayed with my wife for long weekend. The place is well organised, the room was clean and taken care off on a daily base with high level of house keeping. The concierge team were very helpful, polite and friendly. Gave us great information about the area and activities.
Hotel near Santa Fe,Mexico City2.8% of visitors choose this area
GGuest User2019.01.21
The service was really nice, all the staff were really helpful and polite. The breakfast included in the rate was really good with a well quantity of options, definitely a good option if your a going to stay in Santa Fe Area
Hotel near Santa Fe,Mexico City2.8% of visitors choose this area
Eedegenhart2019.11.14
The hotel is in the heart of Santa Fe, so for all those like us who love this area or want to discover it, it is a good option to do it. The good side of the hotel: 1. The spacious suites (really departments), 2. The quality/price ratio is very good. 3. The location is great for the said above. 4. Parking is free, for those who have a vehicle this is indispensable. 5. Breakfast is included. The best side****: 1. The decoration and general condition of the apartments must be updated****. 2. Breakfast is not spectacular.
Hotel near Santa Fe,Mexico City2.8% of visitors choose this area
ZZHEPENG2019.07.29
The equipment in the room is quite complete, there are refrigerators, washing machines, etc. The two days I went to the house was very cheap, less than 300 RMB, and breakfast was charged. There are large supermarkets around, and there are many places to eat. High cost performance
Excellent
104 reviews
4.3/5
Price from
US$92
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4.5/5
Excellent
View is awesome. Rooms mostly clean (stained sofa). Bed comfortable and warm. Restroom was clean and roomy. Food was I had expected they would serve, chilaquiles were stale. Orange juice was not fresh as I as told, but service at the restaurant was great. Check in was quick and overall I felt safe in and outside the hotel. The reason I gave them 3 stars is because on my way to the hotel I got lost, the address on their website takes you to a different spot in the area when using iphone maps and goggle maps. So after a while I called the front desk so they could guide me. The first time I called the lady said that they were next to some hotel, then across from it, then next to a specific car dealership, etc. I was trying to concentrate to look for what she said when she hung up. The second time I called, a lady ( and I am not sure if it was the same person) answer and I told her that whoever I was talking to hung up on me and I still not could not find the hotel. She immediately said that that person did not hung up on me, that the call dropped, instead of apologizing for it. Then she started to tell me where the hotel was and out of everything she said, she mentioned that their hotel was the only with a big screen right outside the property. Well it turns out the hotel is not next to other hotels. It's surrounded with restaurants and the the car dealerships close to it are not the ones they both mentioned. Then the person who helped with our luggage noticed that the window screen wouldn't come down so he said he would send someone to fix it, no one eve came, even after we called front desk to remind them. Also, their website stated that they had transportation available for a fee with 5 km front hotel. I called way before to make sure they had transportation available for Christmas eve, and to know their schedule. When I arrived they told me their transportation was basically the taxi base. So I ask them if they were safe, she said, of course we wouldn't send you with just anybody. I told them to have the taxi ready at 8:30 pm, when the time came they said all taxi are busy no one is answering to to just get an Uber ( which we did), but it made me upset that they did not let me know they were having a hard time getting a taxi so we could have been prepared. So now you know, they do not have their own ”executive taxi)transportation as they said when I first talked to them, they just call a cab from the taxi base they work with.
Hotel near Santa Fe, Mexico City 2.8% of visitors choose this area
Price per night from:US$104
4.3/5
Excellent
DDANHotel service in general, the laundry service requires me to pay the money and then send the clothes back, the communication is delayed for an hour before and after, and finally find the supervisor to solve the problem.
Hotel near Santa Fe, Mexico City 2.8% of visitors choose this area
Price per night from:US$63
4.2/5
Very Good
GGuest UserAs I said in the title of the review. The hotel is clean, as far as possible. It´s impossible for the cleaning staff to remove years of use from the furniture. Everything is very old. The door was broken from below, a lamp next to the bed does not turn on, hardly any water came out of the shower, the desk chair does not work properly, in short, it shows that they don´t give the correct maintenance to the hotel facilities. The only good thing is that the staff is very friendly. Unfortunately, it was a very bad experience.
Hotel near Santa Fe, Mexico City 2.8% of visitors choose this area
Price per night from:US$66
4.2/5
Very Good
I stay in this hotel because of the convenience that connects to the hospital ABC Campus Santa Fe, every 4 months I stay 5-10 days in this hotel because family member been treated at the hospital. Always had an issue with the hotel they accept pets and dogs barking or jumping to your balcony, not respecting do NOT DISTURB sign sick people resting, etc, but this time is unacceptable and completely disgusting, I arrived with my 5 year old and 70 year old mother at 1am, to get ready for surgery next day and find that my room has a used condom on the nightside table, and there was nobody in the hotel to solve the issue, nobody to clean, no managers, this and a motel makes no difference. I do not recommend this hotel at all for families, and of course is not ok for a sick people being treated at the hospital because the cleanness is terrible. They do not value high status Hyatt rewards loyalty, not even an apology from the staff. Staff pretty rude “Do not complain with me I did not do it”This hotel is a disgrace. No cleaning crew.
Hotel near Santa Fe, Mexico City 2.8% of visitors choose this area
Price per night from:US$102
4.1/5
Very Good
崔崔The hotel is located in the Mexico City Development Zone. It is a high-rise building, a large company, and a street built on the mountain. It has been raining for three days in the past. There are some large Chinese company offices here, Huawei. The hotel is clean and the internet is good. Breakfast is not bad. Behind the hotel is a shopping mall in Mexico's development zone that is oversized, oversized, oversized (three consecutive large), and I have spent two long hours without strolling. The only thing that doesn't go is to go to the city to do things. It takes 300-400 pesos for a ride, which is a bit expensive. There are a lot of western restaurants under the hotel, which are quite affordable, but like the domestic ones, there are many people eating at noon, and there are few people at work. The hotel's parking is very convenient, and the hospitality is very good.
Hotel near Santa Fe, Mexico City 2.8% of visitors choose this area
Price per night from:US$60
4.1/5
Very Good
GGuest UserOn my 2nd Business visit to Santa Fe, Mexico; I decided to spend 12 nights at The City Express Suites and believe me the experience was surreal. The price of the room was literally half that of more renowned hotels in the vicinity and all rooms at the City Express Suites come with a full fledged kitchen including a refrigerator, blender, cutlery, utensils, induction etc. I had a room that was HUGE. I loved my stay at this Marriott's property. This is a no frill hotel with almost the same breakfast everyday and no fancy reception but the people are nice and adorn a smile. I was a bit wary after booking coz the ratings on TripAdvisor were quite low but I decided to give it a shot and I did not regret it one bit. Kudos to all who make this a nice place to stay. It's a cool 10 mins walk to the famous Centro mall where there is no dearth of eating options. Give it a try!
Hotel near Santa Fe, Mexico City 2.8% of visitors choose this area
Price per night from:US$100
4.0/5
Very Good
RRuby8383The room is relatively new and spacious. The bathroom is relatively simple and the towels are of poor quality. The most unacceptable thing is the pillow. I have never slept in something so uncomfortable!
The service staff are very nice and enthusiastic.
The breakfast included in the hotel is basically nothing except fruit and cheese. You still need to buy eggs and toast yourself.
I booked it purely for a business trip and the price was acceptable during the exhibition.
Hotel near Santa Fe, Mexico City 2.8% of visitors choose this area
Price per night from:US$103
4.0/5
Very Good
GGuest UserEnvironment: The ventilation is average, there are no windows that can be opened, so you have to tell the front desk to choose a room next to the road, otherwise it will be very noisy
Service: friendly staff
Hygiene: very good, the hotel is very new
Facilities: relatively complete, breakfast is also very good
Hotel near Santa Fe, Mexico City 2.8% of visitors choose this area
Price per night from:US$46
3.7/5
HHAIYANGThe hotel environment is good and the entrance hall is very imposing. There is a normal temperature swimming pool and gym. The room is very clean and free WF is available. It is very convenient to buy things in the supermarket downstairs.
Hotel near Santa Fe, Mexico City 2.8% of visitors choose this area
Price per night from:US$88
3.6/5
Un buen hotel, limpio y con empleados muy amables, en especial Carlos el mesero en el restaurante. Siempre atentos y dispuestos a nuestras solicitudes. Nos sentimos muy a gusto. Excelente relación calidad/precio. En definitiva volveremos.
What's the average price of hotels near Santa Fe this weekend?
According to Trip.com's data, the average price for a weekend night at hotels near Santa Fe in Mexico City is US$120. Prices fluctuate often; this rate is for reference only.
What's the average price per night of hotels near Santa Fe
According to Trip.com's data, the average price per night at hotels near Santa Fe in Mexico City is US$158. Prices fluctuate often; this rate is for reference only.