Guest User
September 12, 2021
I was going to stay in this hotel for three days, so I opened the room for three days. After I went there, I opened the room. It turned out that the smell was too unpleasant and the room was not clean. So I checked out directly. When I checked out, the front desk did not say that I had to refund the order on the APP. I was deducted today because it was a pre-paid order. I contacted the hotel and said that I wanted to contact the customer service. After contacting the customer service, I said that I stayed at the hotel that day. 4 hours so I can only refund the room rate for 2 days. What I want to ask is how I stayed for 4 hours. Although the room rate was refunded for 3 days in the end, it would be too much for such a hotel to lie in order to make money.
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