City of Dreams Mediterranean - Integrated Resort, Casino & Entertainment

This hotel is so beautiful and so clean and so big that it has been a fabulous experience. We will be back soon

Amazing!!!

First time im the ciyy of dreams, waw this amazing hotel, the service , the clean room , the staff, spevially NERMINE she id the best , she welcome us and do tour for us in the whole hotel, she is so beautiful.and polite , she explain to us everything she let is feel like we are in out home, we will come for you nermine

: "I'm currently staying at this hotel and I have to say, the mini club is fantastic! The organization is top-notch with a wide variety of activities for the kids. The staff are excellent at supervising and ensuring the children have a great time in a safe environment. I highly recommend this hotel for families looking for a quality kids' program!"

Just i want to say thank you for nermine for all this 5 days because she helps me so much 'she helps me in the ******- transportation- reservation- restaurant- sorry because we ask too much and thank you because you are here ebery time we need you . You are the best my lady, god protect you, we will come always for you

I would like to extend my sincere gratitude to the City of Dreams for completely ruining my 30th birthday. We are frequent travelers, staying in resorts all over the world. I'll start with the good things, since there are so few. The rooms are very clean and they are nice (although not AS nice as other five star resorts in Limassol, like the Amara for example). But still, very high level. Housekeeping and room service were both very professional. The resort itself is also well kept and very clean. The resort is able to handle food allergies very well, which is a huge plus. As someone with multiple anaphylactic food allergies, they were able to safely accommodate me, which is not something I take for granted ever! Huge thank you to the chef and the waiters. And, thats about it for the good things. First of all, the resort is marketed towards families. We went for my 30th birthday with our baby and my husband's entire family (2 adults age 18 and 20, and 6 adults over 21. Plus a 1 year old baby). More than half of the resort was closed!! The adventure park? Closed. The kids aqua pool area? Closed. Surfrider? Closed. And no one told us this in advance. The only things open was the outdoor pools (but not the kids one) and an indoor pool next to the spa, and the ******. But the indoor heated pool only allows children until 12:00 noon everyday. Now about the ****** - it is situated in the exact middle of the resort, meaning if you want to get to any restaurant or lounge area or whatever, you have to walk through the ******. The ****** only allows entry for over 21 years old! They wouldn't even let the baby or the two adults 18 & 20 walk through the ******, meaning to get anywhere, we would have to walk all the way around the resort. Not only that, but out of 7 restaurants, only 3 were open for dinner, and ONLY 1 was open for lunch. There is also a restaurant in the ******, but we couldn't eat there obviously because the two adults under 21 were not allowed in, even to the restaurant. And dinner was disastrous because only 1 restaurant allows babies! We were forced to eat in the same exact restaurant every single the night (the Aura) which has a very limited menu that doesn't change at all. The front desk literally suggested that we just order room service. Are you joking?? We came all the way to this resort with 7 restaurants just to order room service and eat in the room?? There was also a wedding taking place during our stay, which they also did not inform us in advance about. So on various occasions, some of the very few restaurants were closed for an specific amount of time because of the wedding. One day for lunch, we were sitting at Aura restaurant eating, and towards the end they literally told us we have to get up and leave because the wedding has booked the entire restaurant. ***??? Lastly, we booked 3 rooms through the front desk, and one room was a ****** room. After the first night, they called us and said we will have to pay for

When we arrived in this hotel we didn’t knew that this hotel will be our place to relax in this level, what we can say about the service, the food, the environment, what we can say about the meet and greet with towel and drinks and the escorting to the room to explain all details to us , what we can say about you NERMINE the lady non stop running to help us , to answer all our questions, to assist us from the lobby to book restaurant and transportation, this amazing lady no word to say thank you, we will come again and again because of nermine