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Dream Apartments Liverpool
2.6/518 Reviews

Dream Apartments Liverpool

City Centre Liverpool|0.25km from Former Midland Bank Building
Do not stay here! When we first arrived we had to wait in massive queue in the hotel lobby, no social distancing, everyone is telling at each other, pushing around. When our turn came they only gave us one key even if we booked two apartments. When we told them we book 2 of them it's like they didn't believe us and I had to get my phone out to show them the booking for them to give us another key and paperwork. Then they decided to charge us a £150 deposit for each room. It's not a big deal if they would give it back after the stay, but it took literally 3 weeks to get back to the bank account!!! When we went to the apartments it was so bad. Firstly, the lobby was veeery smelly and had stains all over the carpet. Not a nice especially during there troubling times is it, especially as it was obviously not cleaned or disinfected well enough? It was even worse when we entered the room. It seems like the cleaning crew just cleaned around the most visible areas and left everything else as is. There was dust rubbish and dirt all over the ground, in between the cabinets and behind the bed. The window was propped open with a bottle that we couldn't even get out to shut it as it was freezing cold. The toilet was all dirty and towels were used. The tables had stains all over them. The sofa bed was all ripped up. Cups and cutlery were not washed well and had stains on them!!! When we went back to the reception to complain we got yelled at by a lady to stand back and not bother her. She then had the audacity to tell us they'll only deal with us after everyone else gets checked in. So why are we paying you money and leaving you the deposit? To stay in a nasty dirty room???? I know it's essentially not her fault but cmon, at least talk to us and see what the problem was. There were other people there waiting for the same thing, they told us it's been a hour since they've been waiting. You should really manage your team better as well as your cleaning crew. So unprofessional! I will never ever be staying here again and I'll advise anyone reading this comment to avoid the hotel at all costs

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The Castle Collection - 25 Castle Street
4.2/537 Reviews
City Centre
My husband and I stayed at 42 Castle Street in September 2022 and liked it so much that we booked with Castle Collection again. This time (May 2023 ) we stayed in 25 Castle Street (flat 12) and it was so grotty that we had to go out and buy cleaning products from Tesco’s (they only supply dishwashing liquid). It was actually an adventure of discovery. There was dried up vomit on the lounge suite, (nice and crunchy) the bed head and wall to the left of it had some liquid drip stuff on it ( came off with disinfectant wipes), the walls were filthy, (more liquid drips, so I can only assume that a lot of drinking/ puking must have taken place. The skirting boards had stains and black grime, ( sadly, they defeated me and my myriad of cleaning products) the cushions had liquid/vomit stains and the carpet was so gross I didn’t want to imagine what had gone on in the past. As for the view… well, the windows had bird crap all over them from the derelict building next door, which has more than its share of pigeons and their nests. If you leave any window open to let fresh air in, (it’s stuffy) the pigeons try to get in. They do tend to be somewhat noisy, but ear plugs fixed that. You get the odd seagull crapping, too, but I guess they decided that there’s no need to try and clean the windows, as there’s nothing to see anyway. I realise that that the building and birds are not Castle Collection’s fault, but they’re advertising ‘luxury apartments‘ and to be honest, this apartment made me feel uncomfortable and because it was so grotty, I avoided it as much as possible, and I was there for eight nights! Anyway, I managed to clean the vomit off the lounge and the drips off the bed head and wall, but the living room wall and skirting boards defeated me as they were too ingrained. Okay, it was straight after Eurovision, but really? I am a frequent visitor to Liverpool, as am originally from Liverpool and live in Australia, and I thought the Castle Collection was a great place - umm, no. So disheartening. Anyway, the positives - great location and communication regarding access etc was really efficient and friendly. Really easy access. Number 42 Castle St has a lift, but number 25 doesn’t. Car park nearby with discount rates.
Radisson Blu Hotel, Liverpool
3.8/5104 Reviews
Rooms smell damp and musty like a lift, no fresh air just stale. Noticed that the air conditioning has no return air grill only a supply grill where a minimal amount of air blows out from which smells stale and musty like a loft does. Air con noisy because it's not able to pull any air from the room. Dust on top of ledges. To top things off booked a room with breakfast but was told my booking didn't have breakfast and then I was over charged. Quite a few complaining about lights not working. Staff tried their best to be helpful.
Mercure Liverpool Atlantic Tower Hotel
3.7/5115 Reviews
City Centre
Very disappointed with room on 11th floor. Sink was blocked. Shower tray was filthy. Hotel could not fix the sink that night so I was given a bottle of bleach to take away the smell. It was fixed the next day. The hotel is a bit outdated. Could do with a makeover. There was only 2 lifts for for the hotel and a couple of days there was only one working. There was a lot of elderly people in the hotel so bring in a high floor was a disaster for them. The food was adequate but the staff were so quick to remove your plates as soon as they thought you were finished. The lights in restaurant were put out at 9pm so hard luck if you were not finished. A couple we met were refused a new toilet roll. Had to go out and buy their own. Disgraceful.
Innside Liverpool
4.6/5126 Reviews
City Centre
A very cool hotel. A great location on Old Hall Street. Beautiful décor in the public areas and in the rooms. Very modern and spacious room with a great view. The staff were great and the Sky Bar restaurant was great also. Parking in the NCP is £17 for 24 hours and unfortunately there was no discount offered, so my only feedback would be to get a better rate in for guests, and maybe provide some guidance (as the car park is a bit of maze) and then they would have all angles covered.
Heywood House Hotel, BW Signature Collection
4.1/592 Reviews
City Centre
Liverpool, a city that is so beautiful when the weather is fine. When I first arrived at the hotel, because the decoration was outside, the name of the hotel was too small. My son and I didn’t see the hotel in front of you. Then I turned around a big circle and found that I found the right place for the first time. The facilities are good. The room on the fourth floor where we live, even if the decoration does not affect the view, the lower floors are not clear. Hotel location is very good, go to the museum, go to the train station are very close, anyway, we stayed for two days, no car 😄 good experience 👍
Hotel Indigo Liverpool
4.3/5106 Reviews
City Centre
Staying at the hotel for one week from January 12, 2020, the hotel is located in the city centre of Liverpool, 1000 meters away from the commercial pedestrian street and 500 meters away from the sea. The facilities in the room are similar to domestic express hotels, especially the shower facilities are relatively simple. Breakfast is standard sliced bread and small bread, plus other complementary foods and morning tea and coffee. However, the baked small bread tastes good and this one needs to be praised. The service attitude of the staff is still okay! Overall, the hotel is suitable for customers who do not have high requirements for the quality of living environment!

Frequently Asked Questions

Liverpool Travel Guide

Liverpool, a vibrant city located in the northwest of England, is renowned for its rich history, iconic landmarks, and cultural diversity. This dynamic city offers a plethora of experiences that are sure to captivate any visitor. From its legendary music scene as the birthplace of The Beatles to its stunning waterfront architecture, Liverpool has something for everyone.

Numerous Popular Attractions in Liverpool:

The Beatles Story Museum: Immerse yourself in the fascinating journey of the Fab Four and relive their rise to fame.

Albert Dock: Explore the vibrant waterfront, home to museums, galleries, shops, and restaurants.

Liverpool Cathedral: Marvel at the breathtaking architecture and panoramic views from the tower.

Anfield Stadium: Visit the iconic home of Liverpool FC and go behind the scenes of this legendary football club.

Transportation in Liverpool:

The closest airport to the city center is Liverpool John Lennon Airport, which offers domestic and international flights.

If you prefer traveling by train, Liverpool Lime Street Station is the main railway hub, providing excellent connections to other major cities in the UK.

Better to Know Before Visiting Liverpool:

The weather can be unpredictable, so it's advisable to pack layers and an umbrella.

The local currency is the British Pound (£), and major credit cards are widely accepted.

English is the primary language spoken in Liverpool, and the locals are known for their friendly and welcoming nature.

More Info about Liverpool

In addition to its cultural offerings, Liverpool boasts a vibrant nightlife, with a wide range of bars, clubs, and live music venues. The city also hosts numerous festivals and events throughout the year, including the famous Liverpool International Music Festival and the Liverpool Biennial. Exploring the city's neighborhoods, such as the trendy Baltic Triangle and the historic Ropewalks, is a must for those seeking unique shops, cafes, and street art.

Hotel Info in Liverpool

If you want to stay at the best hotel in Liverpool, Trip.com is here to help! Book hotels in Liverpool via the Trip.com website or app, it's easy and hassle-free. While traveling to United Kingdom, Liverpool is one of the most popular destinations.

Trip.com offers discounts of up to 20% on 192 boutique hotels in Liverpool. Liverpool has high quality and low-priced hotels. You can spend one night at a nice hotel for only 128 USD. There are 9 five-star hotels in Liverpool at an average price of 156 USD per night. There are 52 four-star hotels in Liverpool at an average price of 106 USD per night. There are 38 three-star hotels in Liverpool at an average price of 69 USD per night. There are 6 two-star hotels in Liverpool at an average price of 56 USD per night. As a popular tourist city, Liverpool has many renowned chain hotels. Days Inn is the most popular brand among tourists. In Liverpool, there are hotels under the Days Inn brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Days Inn. Pullman Liverpool in Liverpool is a favorite among Trip.com users. Many tourists also stay at Best Western Premier Collection Richmond Hotel.

Average Temperature

• January to March: 6.57°C during the day, 4.26°C at night

• April to June: 13.07°C during the day, 9.83°C at night

• July to September: 16.89°C during the day, 13.94°C at night

• October to December: 9.0°C during the day, 6.93°C at night

Average seasonal Rainfall

• Spring: 21.31496 cm

• Summer: 20.704723 cm

• Autumn: 21.893702 cm

• Winter: 24.901575 cm

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