Hotels near PAK YONO MARMER in Lombok

The teacher said that I have never been evaluated for business trips abroad, this is first time. First of all, everything about the hotel is very good, the service is good, the Chinese are courteous, and each waiter is sincere. There is a swimming pool very nice at the door. But the problem is that the location is too remote. The first day the customer drove me to the hotel, I went the wrong way, and then there was no hotel in Fangyuanli. I went to Senggigi for at least 10 kilometers. Every day, the customer drove over to take us to see the project It ’s hard. After all, it ’s far from where you live. If you want to stay quiet, live here. Senggigi

The trip here can be reached by damri from the airport and delivered to the front of the hotel, first time to be greeted by a friendly receptionist. the room is clean

We were there only for 1 night for weekend, booked more than 5 rooms for family and children. Despite the pandemic, Jayakarta seems getting busy with events (workshop, wedding etc) and of course many guests were stayed during weekend (sounds good tho). However, during breakfast seemingly lack of attention and supervision of senior staffs. 80% of staffs in-charge during breakfast were trainees. Egg station, pancake & waffle station, even ”gorengan” station conducted by trainee who started their training program just in 5 days and there was not a senior staff who supervised there. 100% guests were Indonesian (local). we stood in a crowd just for gorengan and omelet, there wasn't any marking of queue nor any motto ”first come first serve” nor ”menjaga jarak” I did order, trainee said “wait a moment or we deliver to your table”. Less than 5 minutes I came back, but another guest took my gorengan. trainee said “wait a moment we deliver to your table”. I came back, she said “gorengan has delivered but to a wrong table” (me sigh). I ordered again and told her will be back less than 5 minutes. when I came back, gorengan have taken by another guest. I decided to wait in gorengan stall, and still other guest took the gorengan, even more there was not a single word came from the trainee suggested the guest to “get in line”, and it took 1 hour just to have 5 slices of gorengan *after struggling and complaining. I had no idea, either the trainee didn’t understand about first come first serve or didn’t notice about who to be served in a queue (Executive Chef & FBM have you trained your trainee how to manage the crowd?). Hotel should be more concerned of PIC in a crowd station, at least could be anticipate the occupancy during busy weekend, hire DW or recalled the worker (WFH) whom have skills and knowing how to handle the crowd just to assist over the weekend. mostly guests were really don’t care about ”getting in line”, what a shame on the guest who insisted getting in line but kept ”ditikung”. the excuse of ”we are very sorry there were many guests” should not be occurred if senior staffs in-charged in a “favorite” station for local guest. Never let your guest leave unhappy

I stayed at this hotel from the 19 to 25 February, 2023 (7D6N), on the 8th floor (8XX). This hotel has very strategic location, especially close to the Mataram Islamic Center. The guest room is minimalist but roomy compared to similar competitors. The variety of breakfast is quite complete. The hotel staff are friendly, starting from the security, receptionists, as well as the restaurant section. What makes it special too, every day the hotel provides free Lombok-style snacks and a mini bar which is filled with soft drinks and snacks every day (free of charge too). Just a suggestion for a safe deposit box so that the size is slightly enlarged, at least it can store a 13 inch laptop 😊. If there is an assignment in the city of Mataram, God willing, I will stay at this hotel again.

Very nice experience in this Fave hotel Clean Room and bed are Confortable and useful Breakfast very nice Good location in the city center And from the room no noise from outside Prices very nice balance I will be back Front office dont speak good english that make misunderstandings Staff very nice There is an Indoor parking also

For such modest money, very good quality service. Good internet was important to us, here it was provided to us without any problems. The pasta in the restaurant is just the bomb!!! Everything in the room is clean and new. Bed linen can be seen that expensive and very pleasant to the body. Thank you! I recommend)

Stayed at the Santika Mataram hotel for two nights and I can say for sure that it is closer to 4 stars than giving it 3 stars. The staff is very professional and friendly, the whole hotel is very well maintained, clean and stylish. The room is of the same standard as some well-known brands (such as Beauty Palace, Novotel, Hyatt, etc.), although the scenery is not very beautiful, it is not the hotel's fault. Wi-Fi is included, free and very fast. The buffet breakfast has a wide selection of everything from a variety of halal dishes to Western food, noodle soup, porridge (rice porridge), and it is in a good location, right next to the pool and surrounded by plants. I would definitely stay here again, it’s centrally located, 10 minutes walk to Mataran Mall, shops, restaurants and so on. And very good value.

Service is a skill, Hospitality is a spirit. Dayu as trainee able to show empathy in providing the best service to guest need. Kalo kalian cek in di hotel ini, kamu akan paham maksud saya. Best Regard, Gerald #107 Periode stay : 21-22.09.20

I’m going to start w the positives. Amber is in a beautiful location on a private beach with nothing around. The walkways are lush with blooming banana trees and pineapple plants. I used the spa everyday while I was there. The treatments were all wonderful and in a peaceful ambiance. The staff was very friendly from the front office to the walkways and in the restaurant. The restaurant was very understaffed on Saturday night for the bbq dinner. The servers were great they just needed more hands on the floor. It seemed the manager of the restaurant just sat up front on his phone all the time. The hotel is very family oriented and I didn’t pick up on that at my time of booking. Kids running and screaming all day long. Parents, nanny’s and staff yelling for children that were running around wild all day. At Breakfast, lunch/pool time & dinner they were multiple family’s just letting the kids run around everywhere. There wasn’t any peaceful time at the pool to read or relax. At 1 point there were 12 small children at the pool on Sunday. The one day I didn’t got to the pool because it was so crowded. I love the room when I checked in but that faded quickly. Lots of mosquitoes in the room. I killed at least 10 by hand and every time I left I sprayed the poison can they left in the room. The bathroom had a terrible smell all the time. The bedding was dirty dirty not stained it was unwashed. I left the clean room sign on the door all day I figured by the time I got back from my massage it would of been by 4:30 and it was not. The comforter was covered up by the blanket and never changed since prior guests. It had blood marks that had not been washed for who knows how long. I was bit by something in the night on my face around 3:30am and my face swelled up. I turned the light on but couldn’t see any insects. It hurt so bad. I told the front desk the next morning and they got me an ointment to put on it. It was swollen for days and very painful. I had expectations that it would of been amazing but it wasn’t. My food was all delicious, the restaurant staff was very nice and friendly, the spa was great but the structure of the hotel has a lot to work on for the price. I’ve been in lombok for 2 months and I’ve never seen so many small children. If it was advertised as kid friendly I would of picked somewhere else. Even at check out a family was also leaving and 2 of the 3 kids were crying and I said there has been kids screaming and crying every hour for the 3 days I was there. Wi-Fi doesn’t work in the rooms For the money there are many better options in south lombok

Pearl of Trawangan was a luxurious, incredibly clean, and central hotel, whilst still being far enough away from the noise of the local bars (5 minute walk from bars). The pool was lovely with a very well kept pool bar, managed by very helpful and attentive staff who couldn’t have been nicer/more accommodating. There were bikes you could hire from 100,000 rupiah (approx £5) per day to make your way round the island as there are no cars on Gili T. The rooms were spacious with a lot of storage, good AC and a comfortable bed. The bathroom area is effectively outside, however there is a canopy and it is always kept spotless by the staff so was still very comfortable. The restaurant was also second to none. They feed you plenty at breakfast time offering complimentary pastries and fruit, and have plenty of options for your “main” breakfast. Our breakfast was included when booking our stay. We also had a lunch and a dinner here, both of which were superb. Having cycled round the whole island, I think we chose the best accommodation on the island. Some of the others, despite looking nice, had pools right by the main road which didn’t offer much privacy, whereas the pool here was set back, still benefitted from the sun shining on it all day, and offered plenty of sun loungers. They also had their own loungers on a designated part of the beach, which is literally 10 steps from the hotel reception, meaning you can enjoy the best of both worlds. Could not recommend enough. We stayed here mid-June 2023.