We had booked three double rooms for 7 persons for 9th July night, as we had signed up to run the Lonavala Varsha Marathon on 10th July morning. The booking was done two weeks in advance and was confirmed through booking .com. One day earlier also the booking was confirmed by one Mr Sandeep. Credit card details was also provided, However when we travelled to Lonavala on 9th, and called on the way to inform that we were getting late, Mr. Sandeep informed us that the booking has been cancelled. No reasons were given. And after this re refused to take our calls. We were left stranded high and dry in the midst of torrential rains and the peak tourist season without a room. We had to run around till 6.00 pm in the evening and eventually ***aged bare minimum rooms at exorbitant price 12 kms away. Horrible attitude and horrible service. Never booking there again.