Premiere Classe Bordeaux Est - Lormont

We've been going to Premiere Classe hotels now for years on our way through France, but have decided now that they have had their day. The washing section is much more cramped than their current competitors' and the towel is tiny. While the bed itself is reasonably comfortable, the one pillow they offer is now so thin and so small (half a normal pillow size) that it offers no support at all and makes for an uncomfortable night. While some may say these egg-box hotels are ok for a 1-night stay, I would say they're not if you don't sleep. I'm afraid these hotels are now Derniere Classe. No more, thank you.

It looks terribly run down from the outside & is in desperate need of a refurb to get it back to looking like it used to do…fresh & welcoming. The room itself & the bathroom are very small as all PC’s are BUT they are functional for a night or 2. Very comfy beds with clean & fresh sheets and the bathroom was clean with a fabulous power shower that could take skin off…every PC we have stayed in have all got amazingly comfy beds, clean and fresh sheets and AMAZING showers. The self check in was excellent and very easy to use, it was great because we got there early and reception was closed so we checked in on the machine, got our key and settled into our room.

Room smelt very damp & musty. Room VERY small for 2 people although 3 single beds in room. Bathroom VERY small couldn’t shower. Sink surround VERY badly stained. Loud Delivery @ 4.48am outside my room. Stay Away!

Appalling don’t book this place .We couldn’t believe that this place was offering accommodation to the public .It looked as though it needed to be demolished the exterior the interior all in need of major repairs .The room offered was not clean the bathroom sink had long black hairs in which we have photographed .We did not stay it took us nearly 2 hours to find alternative accommodation at a cost of € 262 for 2 nights we had driven 3and a half hours to visit an exhibition and visit Bordeaux.Apparently there was a shortage of accommodation in the city as some big conference was taking place almost 2 hours of searching we eventually found some where 25 miles from where we wanted to be .As a retired pensioners in our late seventies this was an exhausting and stressful experience not to say the unexpected costs incurred. hopefully the LOUVRE hotel group will have the courtesy to offer us some compensation for the very distressing experience .