Route Active Hotel

Nice pool and gym and friendly staff in the reception. Grumpy staff in the dining area which resembles school dining. Location is next to the volcano and a busy road. 10in walk to the town center Toscal which is some shops along a raod. More cloudy and damp air feeling near the volcano so choose this place if you are keen on vicinity to the national park and cucling routes, not for a sea and sand holiday with bars and club beacuase there are none. The se shore sand is black from the valcano.

It's my first review. First it was necessary to change the room because the view into the wall was not ideal. But at the reception they very quickly managed to find me an amazing room with both pool and ocean views. Thanks Albana so much :-). From that moment on everything was amazing. Breakfast offered many options (fresh fruit, cheese, porridge, vegetables...) and dinner was also very tasty. A gym with a lot of machines and not many people. And it was a short drive everywhere, especially to the amazing hike to Pico del Teide. Thank you again so much to all the hotel staff you were amazing and thanks to you I still have a lot of energy from Tenerife a week after my holiday.

Clean and great breakfast. I loved the cultural books in the reading area. Front staff were awesome! I was a little worried about a WiFi issue. There were two accounts and one asked for some personal info. I then realized it was the wrong one, but I thought it was shady almost like a malicious wifi access point. I asked the front staff and they explained one of them was their old one and not to worry. Just be careful when setting up your wifi. Thought I’d share that because it caused me some anxiety.

Perfect location for lots of hiking and running routes. The hotel is clean and has great facilities, pool, gym and onsite laundry for a few euros. Parking is hard to come by although there are places to park on the street, it is pretty busy and we ended up with a scuff on the hire car on the first morning return to the car where someone had obviously tried to park behind us but failed! Food was good but the options are LIMITED! Usually only 2 mains each night one veggie, one not.

The room was extremely clean and the small kitchen had everything you need, except an electrical outlet. If you want to use the kettle or coffee maker you have to place them on the living room floor because kitchen's only plug is on a awkward place. We knew that there wouldn't be AC on the room, but because bedroom's window opened into a hallway the air in the room was musty and way too hot (even when using a fan provided by the hotel). As a light sleepers we were happy to find out that on the evenings and nights there was hardly any noise coming from outside or nearby rooms. The breakfast was pretty good and could be even better if they served something else besides the instant Nescafe. The location of the hotel is great If you're looking for a peaceful holiday but be prepared to hire a car or use money on a taxi, because everything is a small hike away.

Great place. Friendly, helpful staff. Clean rooms. Breakfast is very good. Location is amazing with only a few minutes walk to the beautiful Rambla de Castro trail. Short bus or taxi ride to Puert de la Cruz.

The hotel was clean and tidy. Rooms are spacious with a separate bedroom. Kitchen has few utensils and pans and kettles so basic foods can be cooked. Balconies have two chairs and a table. Be aware that the balcony floor is very slippery when wet. Building D next to the road can be a bit noisy at times, trash truck beeping early in the morning etc. Hotel has a minimarket with mostly sandwiches, chocolate bars, beer and wine. The staff were extremely friendly and helpful. Breakfast was ok, lots of fruit, bread and cereal but not much meat. Same goes with the dinner. Don't trust Google maps, there's no easy route to Puerto de la Cruz centrum. The area surrounding the hotel is steep hills to every direction. Sidewalks are narrow if they exist at all. Nearest grocery stores are closer to 10 minute walk away. Few restaurants are nearby. There is one hotel next to this one but otherwise the neighbourhood is fully inhabited by locals. We enjoyed our stay a lot though we found out that the only viable way to travel between the hotel and Puerto de la Cruz was taxi.

Great friendly service and very clean hotel. Swimming pool with garden well kept but water in the pool was in the beginning of our 2 weeks staying very cold and temperature just close to 20 celcius. Guard in the pool noticed me taking a photo of the daily ph, chlorium and temperature board so water was swimming worthy next morning. Room has issues, balcony door needed much man power for a sliding. Noise insulation is really weak, there was upstairs customers really keen on walking with shoes all night along. Flushing toilet was alike water fall beside your bed. Room outside door lock and door function are both really noisy . Balcony railings were made on water tubes and corners, didn't feel really strong. Breakfast was tasty but it was prepared to VEGAN people, only ham was found in the buffet. Location, in the end of La longuera maybe problematic to families with a strollers and elderly people. You have to be prepared walk a lot and up to down hills. Bus stops to Puerto de la Cruz is 600m away. There is no pool bar , just small shop in the lobby you can buy a drinks. We missed this option. No view to Teide as it was told in ***********. If you stay here, request the highest floor apartment in the B wing. Best position to afternoon sun and silence at the night time.