Anonymous User
July 19, 2022
It was an unpleasant experience from the beginning of the check-in. When I first entered the room, it felt like I entered a small hotel for 50 yuan. The elevator broke as soon as I got on the elevator. Locking it inside was frightening. up! The management of the hotel is just messy and messy, the room hygiene is very unacceptable, and there is a hair on the phone that I don't know what it is? ? The manager came and told me it was hair? Who has hair like this? And the room doesn't match the picture at all, it's only half the size of the picture, can it be 30 square meters? ? More than 20, deceiving consumers? Later, I called Ctrip and asked for a replacement. The room I changed was even more drunk. It was a little bigger. The TV was broken and I couldn't turn it off. The engineering department couldn't fix it, so I unplugged the plug and the scale was broken. The table is full of oil stains. It is very close to the Great Rift Valley for one night. In short, I will never stay in such a hotel with chaotic management. Finally, I would like to thank Ctrip for its handling. It is also what Ctrip should do.
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