HA San Mateo Suites

The property is super well located. Remote check in was easy and the only thing I struggled with a bit was opening the keybox that contained the keys to the room - but mostly out of my own lack of motor skills I guess. The room and bathroom are not super spacious but are correct for a 1 star hotel. Bathroom seems to be freshly renovated and room was not bad either. Has all amenities you need for a hotel that level. Bed is comfortable and shower has good pressure. The only issue I found was that indeed the room was not at all soundproof so you could hear the people in the corridor/other rooms. Perhaps not a good option for longer stays but for me who was there for just one night, it was amazing price/quality ratio.

Great central location, clean, friendly staff, coffee, tea and snack options are delightful to guests. Check-in after hours is confusing.

Very simple and small rooms, but in the great area of restaurants, shops and close to the metro. Very walkable and we felt safe everywhere. This is a no-frills place, but we slept well and thats what we needed. Thank you

On the positive side: very reasonably priced, well located, very friendly check in staff (when desk manned, which it wasn't between 8-9am while I was there), powerful hot shower in en-suite bathroom, TV (Spanish channels only) and fridge in room, plus AC in all rooms. On the downside: all rooms off one long, echoey corridor. So you will hear everyone come back to their room at night and everyone getting up and checking out in a morning: from the turn of the lock to the closing door but any other noises the guests choose to make. Ear plugs essential. Also breakfast is definitely not as pictured in early photos of this establishment, although on the website these things are not promised: No Dolce Gusto coffee maker in room, no breakfast trays with modest selection of continental goodies. Instead, a communal lounge with, on morning 1: no water in coffee maker, no coffee cups anyway, no milk, no knives to spread provided margarine and jam on provided bread for toasting and no plates to eat it off. On morning 2, I took my own mug (filled with water) and knife, both borrowed from my work kitchen. There was already water in the coffee machine, but no bread to toast. So I put jam on the provided mini sponge cakes and ate them off a sheet of kitchen roll. Both mornings no-one on reception to help. OK for the money, but I wouldn't stay again.

It's safe, clean, quiet! I loved the area , I saw childrens going to school , a supermarket nearby, everyone was friendly when I was asking for directions . You feel at home!

Clean and tidy. Near the places especially in gran via. Staff is excellent. Service is perfecto.

For the price you get a clean room shower and all the noise around. This is a place to rest and go.

Great place, great deal, fantastic location