Guest User
January 31, 2023
I am staying at this hotel for 9 nights on a half board basis and I want to rate it. I'm in a large, well-ventilated room with a view of the Serra and it's quiet. The food is very good and plentiful. But I want to congratulate a lady who works here, D.Natália, she is undoubtedly the Soul of this Hotel, friendly, welcoming , attentive to the customer, always ready to help and works a lot "a good thing" as they say around here, I wish your employer recognizes you for that. And as I've been here for many days, I see that when the said Mrs.Natália is not, it doesn't go so well. Overall I'm satisfied, I'll come back, but I didn't want to leave the hotel without giving this lady her deserved evaluation.
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