Hotels near Philippine College of Criminology in Manila

During my recent 3-day, 2-night stay at Swiss-Belhotel Blulane in Manila, the overall experience left much to be desired. While the hotel had potential, the importance of providing quality service to guests seemed inconsistent. Firstly, there was a noticeable discrepancy in the service provided by the on-the-job trainees. While some displayed genuine warmth and eagerness to assist, others seemed hesitant, particularly when they perceived that a guest might not offer a tip. This attitude detracted from the overall guest experience and contradicted the essence of hospitality, which should prioritize genuine care and assistance regardless of gratuity. Additionally, the functionality of the elevators was a significant inconvenience. With only one elevator in operation, guests frequently experienced delays and overcrowding, resulting in frustration and inconvenience. This issue significantly impacted the efficiency of guest movement within the hotel and should be addressed promptly to enhance overall satisfaction. In conclusion, while this hotel in Manila has potential, there are notable areas for improvement, particularly in ensuring consistent and genuine guest service and addressing operational inefficiencies such as elevator functionality. By instilling in all staff members, including trainees, a genuine commitment to hospitality and service excellence, the hotel can elevate the overall guest experience and distinguish itself as a premier destination for travelers.

there doing lots of road works in the area so hotel is a little hard to find, but it was very nice clean quiet and has Netflix. will be there again this Sunday night

The location of this hotel is not good, there are shopping centers nearby, there are quite a lot of people here shopping, it feels a bit messy. However, the room itself is not bad, the double room we stayed in was quite spacious, the equipment inside was also very complete, the breakfast attached to the accommodation also helped us to the room.

I got to stay here because I'm ordered to follow protocol entering the country. I have to be quarantined for couple of days. However, I encountered couple of issues that I think I need to address with. 1. When my flight was cancelled I wasn't given the opportunity to reschedule my date of arrival. Imagine how exhausting it is after a long flight to call agency after agency to get another connecting flights. I had to call to reschedule/cancel swab testing coz of the cancelled flight. I had to call the hotel in manila (RedDoorz near Quiapo Church) to bypass and to consider rescheduling the date of my arrival because it was so hard to get connected with an agent over the phone but it wasn't granted. So I ended up paying a night of a room without even staying in there. 2. The front desk who checked me in was rude, not even helpful at all. I asked her when I checked in if there's a WIFI. She said its in the back of my key. When I got to my room. I checked the back of my key. It's a combination of number. I know I'm not blind but it never goes through. I called her and she said that's the only password she could give me. I called her again in an hour and she keeps saying the same thing so I gave up since its 2 in the morning and I just decided to fix everything tomorrow when I wake up. 3. I called the front desk about the same issue from the evening. They said the WIFI password is only located at the back of my room key. And they said they will try to look for something else and will call me back. 2 hours passed nobody called me. I had to go downstairs regardless I'm on 'quarantine' because no one seems to be helpful at all. Caught them laughing and chitchatting in the lobby when I'm struggling to get access to WIFI to settle some things to do with appointments etc. A nice lady came to my room and help me access the WIFI. It was quick. I asked her how she did it, She said there's a different WIFI password the management just happen to change it long ago and the password at the back of my key is so outdated. So I was speechless. From the night to the afternoon I was told the same thing that it was just at the back of the key. 4. I noticed 2 small cockroaches in my room which I don't really find it disturbing but for a business a running a hotel its a big NO NO NO. 5. My second night was horrifying. I woke up in the middle of the night and felt something was crawling in my back. I was too tired and sleepy to care for it. About a couple of minutes my oranges that was just sitting in the table fell out from the plastic bag. I find it strange but I was damn tired. Later this morning I found out that there's a rat bite in my orange, my cheez whiz and even the soap that I placed in the bathroom sink had a bite on it. I called the FD and someone came in to my room. I was shocked to be asked by a guard to check if there's a visible hole anywhere in my room. He told me that how would a rat came in to my room when its all closed. I'm assuming he is not think

Comfortable and clean accommodations. Maintain high standards of cleanliness throughout the hotel, including guest rooms, common areas, and amenities. Ensure that the rooms are well-maintained and equipped with comfortable bedding, furniture, and necessary amenities. Streamline the check-in and check-out process to minimize waiting times for guests. Provide clear instructions and assistance to ensure a smooth and hassle-free experience.

OK, the location is accessible to everyone

Because of the volcano in the Philippines, I arrived in Jakarta on January 13 from Jakarta. Because the flight was cancelled, it was changed to January 14. However, there was a long delay when I arrived in Kuala Lumpur. There was no way but to return from Kuala Lumpur to Qingdao. Therefore, the Philippines The hotel was last checked in, can I stay for free next time? Thank you!

We came to the hotel at around 2:30 PM and when we checked in, we were told that only 2 of our 3 rooms were ready. When we passed by the room, we saw the cleaner on her cell phone and not “cleaning.” For my room, it didn’t look like it was cleaned properly. The floors were a but wet. The table surfaces were sticky. I had to call housekeeping 3 times because my toiletries were incomplet, including their bath gel (refillable). For the bed and pillows, some of the pillows were so overused. They were no longer comfortable. But room size was good for a junior suite. There was a living room and a dining table. 1.5 bathroom. Hotel is right beside lucky chinatown mall so it was really convenient. Very close to binondo. We chose to ride the tuktuks instead of walking because the rides were conveniently available to us in front of the hotel. We ate at the one restaurant of the hotel. Food was good, however, you have to come here when you are not hungry and you have to be really patient. Our order started coming 40+ minutes after we ordered. They were coming one at a time. Again, you need patience.

Lai Lai Hotel Manila is located in the heart of Chinatown Chinatown in Manila, the capital of the Philippines. Although the equipment is outdated, after all, deep in Chinatown, surrounded by restaurants, pharmacies and supermarkets opened by Chinese, it is very convenient to do everything. Hotel check-in requires a passport and vaccine card, and a deposit of 1,000 pesos, which will be refunded upon check-out. The restaurant on the first floor of the hotel, typical Chinese food, is good. The restaurant is open from 10:00-21:00. The price of more than 200 yuan a night is not bad, after all, there are people who can speak Chinese, which is quite convenient. However, due to the large population density and small area of Chinatown, the traffic is relatively congested, and it takes more than an hour to drive to the airport.

This is the second time we are staying in this hotel. The last time was last June and we exactly had the same problem still. The last time we went here, they mentioned that wifi is not working since there's something that needs to be fixed. Fast forward to 4 months later, the lady in the front desk presented the wifi username and password but when we tried to connect, no internet still. The last time we went here, they gave us a different remote to the TV. Now, we got the right remote but lady mentioned that it's not cable TV but we can watch something thru the net. Poof. It's also not connected. The beds are comfy tho but pillows' too thin. The faucet in the sink was damaged. They don't have other amenities. Location is okay if you want to explore UST, quiapo, or divisoria. Overall, value for money, we've stayed to other hotels with way better deals than here.