Derrick
March 16, 2024
Showed up to check in, once we got to the room there was a sign on there door that stated the room needed to be cleaned. Proceed to enter the room and it wasn’t clean. Let front desk know as he argued with the housekeepers while they were all confused. Housekeepers left, it sounded like there were multiple rooms that should’ve been cleaned but weren’t. No other rooms available, we had to cancel and book elsewhere. A cancellation number was given that’s the same as my confirmation number. The charge has been pending for a week. Won’t book her again.