Have been going here for a few years now and this year was quite disappointing. Food and drinks were expensive compared to last year. Breakfast has almost doubled in price to £7.50 but if you walk 5 mins around the corner you can get the same if not better for £5.00. We have had meals at the club a few times in the past but chose not to this year due to the prices. We have also gone to the bar at nights on return from dinner but decided to sit in our balcony instead this year (the bar was empty at night). It was obvious that the apar**ents were at capacity, however, this was not reflected around the pool and bar areas which I can only assume people are heading out to eat and drink, which is disappointing. On our second day we woke up with no water, staff were aware that there was building work getting done elsewhere and the hotel had not water due to this. we were told it would be back on at 3pm then 4pm then 5pm, however didn’t come back on until nearer 7pm. A letter under the apar**ent door in the morning explaining the problem, offering some bottled water and possibly the use of a shower at the grand wouldn’t have gone wrong, which would have stopped guests continually going to reception to report the problem. Dilara who dealt with public relations in the past kept everyone in high spirits, chatting away daily, having firepit nights etc but she is no longer there and hasn’t been replaced and now there is no a**osphere or anyone to organise anything. There was one female who dealt with PR from the grand (only know this as another guest told us) arrived once in a blue moon, didn’t introduce herself and all we got from her is “good morning” as she past by the sun-beds and that was it. Can’t fault the bar staff, cleaners or receptionist, they do a great job. We know the rooms are tired and dated but it hasn’t stopped us going in the past. We go at the same time every year and meet the same people, which is lovely and have made great friends, however, they have all voiced the same issues as us. Unless things change we won’t be back.