Be Live Experience Marrakech Palmeraie - All Inclusive

This is a great hotel to stay at. The rooms and facilities are very clean and the staff are extremely friendly and attentive. I loved staying here and will definitely be returning. The staff Smiley and Pitcho made it a really fun place to be. There was a variety of traditional and international food to choose from. The hotel is away from the Medina but there is everything you need here and a regular shuttle service to and from the Medina.

This is a great hotel, its clean and very well maintained. The main area has room to relax and a bar open from 10am to 12am. Local wines, beer and cocktails, the main buffet style food hall, breakfast, lunch and dinner, is well serviced by the waiting staff and we found a wide variety of food that would be hard to beat with different dishes daily. There is a specialty restaurant which you can use once and has to be booked. The rooms are a good size and well equipped, very clean and comfortable. There is a large rectangular pool area with a big area for young ones with pool bar that opens at 10am daily for all your drinks and a small selection of breakfast and afternoon snacks. It is very much a family and children hotel especially in school holidays. There are a variety of activities throughout the day which I took advantage of darts, aqua aerobics, table tennis, archery, water polo and others. There is a kids club and areas but not sure what they are. Although the hotel asked people not to put towels on the beds by 8.30 most days the beds are all taken but the life guards will always find more for you. The animation team are brilliant and they do a good job of keeping you entertained during the day, Smiley, pichou and the others really do a fantastic job. If you're a gym person you'll be happy too with up-to-date machines. Every night there is some form of entertainment but if it's not for you then it'll be a quiet one as there is nothing else around unless you catch the hotel free bus into Marrakech. Again though the shows that the animation team put on were amazing especially the cabaret night and the live music night by the pool was fantastic, the Moroccan themed nights were good in the amphitheatre. The karaoke night was a good one too. All in all it's a fab place to holiday with great weather. I have to thank all the staff for being very helpful and they are all a credit to the hotel

Overall an amazing holiday, first time our two daughters have been abroad (Aged 9 & 1) Food has been OK, always found something we like to eat, may not always be an amazing selection but has been nice to try Moroccan Cusine. I have to say the highlight of this trip has to be Pitcho, he is a legend! So funny, amazing with the kids and makes everything so much more enjoyable! Top class member of staff been here every single day giving 1000% in activities, shows, and every part he has a hand in!

The hotel was nice, but there are a few issues. Cleanliness in public areas and especially around the bar area is not good. Flies are a huge problem, and staff were observed swatting flies with a cloth and then cleaning surfaces with the same cloth. Food quality was mixed and samey and unfortunately caused me an upset stomach. Having spoken to several other guests, they complained of the same. The staff are superb and give a very personal service, especially in the dining room and bar area. Special mention to Salah, who is the backbone of this hotel. Also to Asharif, Omar, Abdell, Abdeali, Ahmed, and the smiling chef called Arram. These guys work hard and make this hotel what it is. The entertainment team was friendly, engaging, and put on a show every night. They could do with having live bands come to the hotel like they do in their neighbouring hotel. My room was beautiful and serviced daily to a high standard. I found reception staff to be overwhelmed and fairly swamped when it came to dealing with enquiries. I had to ask reception staff several times for the same thing to be done and found that quite frustrating. I used the laundry service, and despite asking reception 3 times for the laundry to be uplifted, it still remained in my room. When it was eventually uplifted (4pm), it was not delivered for another 2 days, and this was after i chased them up as I was leaving the next day. There wasn't even an apology or a refund. One thing I noticed was the number of poolside lights not working at night as you walk past to return to your room. I counted seven lights not functioning, and with the wet poolside, I found it quite dangerous due to poor lighting. The hotel provided a courtesy bus into Marrakech, and this was excellent.

Very friendly with super attentive staff. We would really recommend this hotel as a base to explore Marrakech and further. We had a duplex room which gave us all privacy and 2 bathrooms. The weather in January was just right. The hotel runs a shuttle bus to and from the city on regular intervals. It is always on time and reliable. The food is very good and thankfully concentrates on local flavours but there is also pizza, pasta and stuff if that’s your thing. Pool area is very clean, never had an issue with finding space with none of the stupid towel races I’ve seen Brits practice as everyone is respectful and thoughtful. Highly recommend this for a weeks stay. All of the staff are charming and we never heard a cross word. Having said that Ahmed, Fatima and Madiha worth a special mention for always smiling and being so lovely.

Just returned from the Be Live Experience. We had a lovely trip, the staff here work very hard to make sure your stay is a wonderful experience. We did an excursion through the hotel and again this was perfect, well organised and priced for what we did. The cleaning of the hotel is high standard. Our room was perfectly placed on the ground floor and the additional loungers were much appreciated. The star of the show at this hotel is the welcoming staff and the food, the food was brilliant. My child also really enjoyed the kids club and the lady that works there is great.

We ate at the Be Live A La carte restaurant last night. The food was excellent, fantastic portion sizes and presented well on the plate. The staff were attentive and kept our glasses full. No long waits between courses. My thanks to Ahmed who looked after our every need. Recommended you give it a try if you are ever at this hotel.

Great hotel with lots of fun activities. Staff were great (especially Houssni) and were all really nice. Service was 5/5. Room was also really nice, clean and newly furnished. Food wask ok and was a small selection of main courses and sides.