Palais Mehdi

Where to start… first, the pictures as well as the majority of good reviews are very very outdated. The hotel requires some serious renovation, it’s literally falling apart: the furniture is shabby, tv doesn’t work, towels are dirty, birds’ droppings are all over the pool area, gym equipment is from the 90s. The food in the restaurant is uneatable (apart from the breakfast, it was basic but good). The worst thing about it is that the reception actually only works from 9am-7pm, so if your check out is outside of this frame- the receptionist will call you multiple times asking you to come pay the day before. Isn’t a 24h reception a basic for a 5 star hotel? We also asked for a breakfast basket since we had to leave the hotel 30 min before the breakfast starts (8am) which is a very standard practice. The receptionist lady (hello, Sofia) was extremely rude, her answer was « MADAME, as I said, the breakfast starts at 8, there is nobody to give you food before ». This hotel is the furthest from 5 stars that I’ve ever experienced in my life and I travel very frequently. The receptionist’s attitude is appalling, they will also offer you to get a « touristic taxi » which charges 20 eur for every trip to centre Marrakesh (don’t do it, just use the apps and pay 5-10 eur instead). There are a lot of good hotels in Marrakesh, please stay elsewhere.

This hotel is simply stunning, the main area is a true wonder of construction and is by all means a palace, the room I got is beautiful, quiet and has unique antique furniture and art, the pool is amazing, the garden is beautiful and serene, there is a supermarket nearby otherwise it’s away from the bustle of the city, I would highly recommend you go here for your Marrakech stay.

Great team that really understands how to make you feel welcome and provide you with top of the bill service. I would definitely advice a stay and will be going back myself in the future.

Wonderful place and staff, professional but relaxed, Authentic, luxurious, stylish, intimate offering privacy and sharing. Exceeded 5 star expectations due to the real ‘soul‘ and ‘heart’ of the people and the place….As well as the stunning architecture, art, Devore and gardens. A unique experience one does not encounter often. A hidden gem close but outside of the city madness, that we have to highly Recomend, catch it whilst you can. Thank you Mo,Salah,Yazin,Loltri,Amina,Sofia

I loved staying at this hotel. The staff were incredible and make us feel at home.

Really great staff, everyone was friendly and very helpful for anything that we needed. Only small negative is the location is not really near anything. 15-20 min taxi ride to anything