Dongdongmama
October 7, 2023
When we checked in on the Mid-Autumn Festival, September 29, the service was good. We happened to meet the hotel's electric car in the parking lot, took us to check in, and then sent us to the room. At this time, I feel that the hotel service has made great progress, and it has begun to provide shuttle buses!
But it was very unpleasant when I checked out on the second night of my extended stay☹️Because I had an elderly child with me, and the child’s father didn’t travel with me, so I called for a battery car when I checked out. The front desk also said it was received on WeChat, but After waiting for forty minutes, still no movement! ! ! So I asked again and said that the car was at the gate, so we walked to the gate of Heyuan Community. The old and the young dragged their luggage to the gate of the community in the rain, but there was still no car? ? ? Because the children were also hungry and had to rush to the next place to check in, we put all our luggage in the car, but it was wasted an hour! ! ! I think it’s okay to pick up and drop off without a car. Please tell me in advance. Don’t make people wait in vain. Time is also important‼ ️Please respect other people’s time! You can tell them when calling the electric bus that you may need to wait for an hour, then the customer may not wait... This is okay! Rather than receiving it and then throwing the person aside; saying that the car has arrived at the gate, but in fact it has not! ! ! (The dialogue with the housekeeper will be attached at the end, but maybe the review will not pass) In short, don’t have too high expectations for the service and catering in this store, so that you can still stay...
Facilities: The room design and courtyard are very good, and it feels like tranquility in the middle of the bustle; but I don’t know why the hot spring pool water switch is located in an underground well. It is very, very inconvenient to adjust the water temperature with the switch!
Service: Housekeeper in the courtyard, but the housekeeper doesn’t give you contact information. You have to call her through the front desk... I don’t know why it’s so impersonal... The front desk is also very busy, okay? ? ?
Environment: There are no places to eat except around Ruisili. The breakfast is not delicious and there are many people. The small courtyard is nice, but Tang Town is still full of people!
Original TextTranslation provided by Google