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Explore Guest Reviews of Hotels in Memphis

Searching for hotels near University of Memphis Rudi E. Scheidt School of Music? Compare room rates and reviews to find your ideal stay.
Extended Stay America Suites - Memphis - Airport
2.6/584 Reviews
I was in town to help my daughter move to the area and help her get settled while she worked at her new job and I worked remotely during the days. The biggest complaint I had was the internet speed. I'm in IT and work remotely, participating in video calls throughout the day. Because of this, I upgraded my internet speed to the better quality. After having problems on my video calls, I contacted Comcast (the ISP for the hotel) and they couldn't figure it out and were supposed to send someone out to investigate and fix the issue. This was on Wednesday and I checked out on Saturday morning with no resolution and no speed improvement. Throughout my stay, the faucet in the kitchen leaked maybe one drip every three or four seconds progressing to 1-2 drips each second and wrapping up my stay with a narrow but steady stream of water. The maintenance tech came up on Friday and found she didn't have the parts needed to fix it and it apparently wasn't too high on the priority list to source them locally. I was told it would wait until Monday when she returned. Again, I checked out on Saturday with no resolution. Overall, the kitchen is tired as is several non-room aspects of the property. The veneer on the particle board cabinetry is delaminating and some of the doors don't even hang straight anymore. The fridge doors look like someone took a hammer to them. Some of the stair treads have come loose and are most definitely a trip-and-fall hazard. The whole thing's seen better days. Oh, and I can't forget the daily smell of someone smoking **** on my floor - IN A NON-SMOKING BUILDING! I was required to stay another week and so I moved to a different ESA location across town; I should have stayed at this one, even with its issues. I don't know if the problem is endemic to Memphis or system-wide, but I'm not impressed. Needless to say, I won't be staying with ESA anytime soon.
Hampton Inn & Suites Memphis East
4.1/598 Reviews
Hotel was pretty basic in terms of amenities. Cleanliness was not their strong suit- literally dust and small hairs on our bathroom light fixtures. You have to ask for housekeeping -it’s not automatic-and we found ourselves frequenting the front desk for fresh plastic cups, coffee pods and fresh washcloths. Trash built up in the room from carry out. TV shows “froze” every few minutes for several seconds. Wi-fi worked well. AC worked well. Hallway carpets simply grungy with dirt and stains. Breakfast was standard and ok. Didn’t use the pool or workout room. If I paid $85-100/night I would’ve been satisfied. $170/night (before taxes) is way overpriced for this facility.
DoubleTree by Hilton Memphis
3.9/5102 Reviews
Our stay was very nice! Great location & great hotel staff! Will be back!
Hampton Inn Memphis-Walnut Grove/Baptist East
3.5/524 Reviews
I would highly recommend avoiding this hotel. I don't know how they are able to fly a Hampton flag and pass inspection. It's more like a Motel 6. We arrived at 1:30am and without even being asked our name or confirmation number, the front desk agent said since it was after midnight that our reservations were cancelled and we would have to try and rebook online and we wouldn't be guaranteed the same rates, etc. This was not what I wanted to hear after being on an airplane all day. I told her she didn't know what she was talking about and she kept arguing with me. I said here is my confirmation number and then she was like, ”Oh, I see, you already checked in on-line so you are good to go!” um yes, this is what I was trying to say if you would've asked appropriate questions instead of just basically telling me I wasn't going to have a room. All I needed was a physical key. We got our keys and then she asked about our car and made it a point to say that cars get broken in to all of the time so just to keep an eye on it! So once that was all figured out, we went up to our room/s only to find out we had no towels and no remote and the bathroom totally smelled like ****. We had to keep our bathroom door shut our entire time. It was coming through the vents. Since it was so late and we had more than 1 room, I wasn't even going to try and ask for a different room at this point. We just wanted to get to sleep. We slept in the next morning after our late night. Breakfast is supposed to be from 6am-9am. We got downstairs at 8:40am and basically everything was out. The breakfast attendant was extremely rude when people were asking if she was going to replenish anything. We ended up going out for breakfast. Part of the reason I choose Hamptons is for the FREE HOT BREAKFAST!! Also our Heating/AC didn't work at all. There was a thermostat on the wall that didn't work, so we tried to do it on the actual unit - no luck. We had no hot water during our stay, just luke warm, the tub didn't drain so you stood in a foot of water by the end of your shower. The hotel is outdated, no fridge or microwaves in the rooms, rude staff, no vending or soda machines. I filled out the Hilton survey specifically asking for a call back and of course nobody has called yet to follow up on these issues. I heard other guests saying they didn't have hot water either. There are plenty of other choices out there to stay at. I wish I would've read the reviews before booking this hotel.
Hampton Inn Memphis-Poplar
3.9/5104 Reviews
The hotel is on the popular road, diagonally opposite is McDonald's. It is not far from Macy's and other shopping malls. The hotel is very easy to find. The front desk is very enthusiastic. There was no way to add another room, but the front desk was very good. I said that I didn't book the room because of the unclear writing, so I gave the first room for the first night free of charge. The rooms with two beds and a king size bed are very high, comfortable and spacious. The hotel breakfast is American breakfast, except for the oatmeal, it is cold, but it is also very good, and the overall feeling is still good. New to Memphis recommended!
Sleep Inn & Suites
3.1/5103 Reviews
My husband and I had a good stay room was clean the guy that checked us in that night is very friendly and very helpful. Breakfast could be up graded to a hot breakfast it was pretty lame. Other that had wonderful stay. Thank you.

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