I stayed at this facility because it is easy access to the business areas I had to visit. Since COVID--housekeeping has been a challenge. Not the house keeping staff (they were very receptive) but the service due to policy changes. After spending days at your facility, it was difficult to get my room cleaned Items like getting cleaned towels, trash emptied was a challenge, I was even told by a staff member that the facility had a shortage of towels and other items commonly provided by the establishment. That was very disappointing being my invoice did not reflect these deficiencies. Not to fret, I will return on my next business trip. Thank you.