Yamashinobu

My husband and I stayed here for one night in Dec 2023 which is absolutely one of the best parts of our Kyushu trip. The staff called us a day before to double confirm our arrival time, food allergy etc which shows their sincerity. Upon arrival the staff greeted us with warm smile, helped us took the luggage and guided us through the main facilities of the Ryokan. Appreciated their way of showing us the English translation using mobile so that we could easily understand what they wanted to express. We felt so welcomed by the hot tea and little Japanese snack served inside the room. We loved our room so much which is spotless with very cozy setting. Both private and public indoor and open air onsens are nice and clean. The dinner and breakfast were cooked with fresh local ingredients and were very scrumptious. After dinner, we had star gazing at the roof of the Ryokan which was so impressive due to the location of the Ryokan we saw so many beautiful stars. We also enjoyed hot tea and sake offered at an authentic Japanese corner with a charcoal pot in the middle which made us felt so warm. All in all, everything, from staff, room, onsen, food etc, of this Ryokan is impeccable and we would definitely come back again if we are visiting this place again in the future