Guest User
May 7, 2023
The first thing I think that anyone needs to know before booking this hotel is that the photos shown by the management on this website, as well as other booking websites are very misleading. There are only a couple of photos that represent the sad, tiny room we stayed in for 6 nights. The bathroom was even sadder and tinier. I will post photos showing our room. We were in this hotel with a tour we had booked in Tuscany, and this was where we were placed. We didn't like our room, but the staff was very friendly, the lobby and spa area were nice, and the breakfast on the top floor was also nice. The location of the hotel is good from a logistical point--there is a lot of shopping and also a lot of restaurants nearby. The nightmare of the location is that it is a terrible place if you want to sleep at night. Because the air conditioning doesn't get turned on until June (I can't remember the exact date), we had to sleep with the windows open. Which means that you will hear all the screaming, fighting, and singing that goes on on the main street. And it goes on. Pretty much every night. The weekend nights were very crazy and loud for sure. During the week, the people who lived in the apartment next door (very close, could look in their place) were having a loud party that went until about midnight. After Naples won the soccer tournament (on a Thursday night), cars circled the town honking their horns, police were whipping their sirens, lots of screaming and singing, and what was either fireworks or guns being fired (or both) went on until the wee hours of the morning. Oh, and the recycling bins underneath our window in the alleyway get emptied every morning. Very early in the morning. So let me be really clear, not only was it a bad location for trying to get sleep, our room was definitely not good. When we first opened the door to the room, we were really puzzled as to how we were going to get our suitcases in there. So what we did was throw our first suitcase on our bed, open it, unpack it, and place in on the shelf in the closet underneath the clothes hanging rack, because there were no drawers. Zero. After we unpacked both suitcases, we had to find a corner to try stash the suitcases away. Since we had to use the closet for our clothes, we couldn't put them in there. I mean it really was a puzzle. There was very little walking area around the bed, and a small desk against the wall at the foot of the bed--again, no drawers. Funny thing, there was a chair at the little desk, but it didn't fit under the desk. Too big, So, logically, a smaller chair would have been a great and simple fix. We could have done so many things to make this room a more logical and practical space. The day we arrived, our floors were dirty. We kept a towel lying on the floor to wipe our feet off before we climbed into bed. The other days the room seemed to be cleaned better. The bathroom was insanely small. The toilet abutted the tiny and slippery shower. The bidet