It is no 5 star hotel by any means. What you get is what is advertised. If you are looking for a warm place to stay between Anchorage/Seward this is an option that works....there is no fridge/tv/microwave/electronics/modern stuff which is great if you are just looking for a warm room....the bed is hard as a rock and you best have a chiropractor appointment ready for after your stay because you will need it....but if you don't want to get eaten by bears, stay in a tent, get wet, sleep in your car and you don't want to swim in the sewage smelling lake, the hotel room in and of it's self is clean, you get a warm room/shower...never saw anyone so that was fine as well. We just needed a place to stay and not pay an arm/leg for and this worked.