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Mercure Moscow Baumanskaya Guest Reviews
4.6/5
Great
35 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Всё замечательно, номер уютный и просторный. Оперативный сервис)
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Guest User
Checked in Jul 2021
Other
0 Reviews
5.0/5
Outstanding
Posted on Jul 18, 2021
I picked this hotel for an extended stay (2 weeks) in April 2021. The hotel had the room ready on my arrival in the morning, I also got an upgrade, which was a very decent added value to the stay. The room itself was sparkling clean, there were welcome drinks (and the staff refreshed mineral water regularly). The bed was comfy and there was sufficient space for a small office (two people didn't have much trouble sitting with laptops and working simultaneously). The personnel was very polite and welcoming. Overall, it is a good value hotel and I recommend it for other travelers, who value central location and comfortable rooms.
Response from Property: Dear Ivan, Let us thank you for taking your time and posting such a positive detailed review regarding your recent stay at Mercure Arbat Moscow Hotel! We are glad, that everything about the hotel – the convenient location, clean, well-furnished and comfortable rooms and excellent service – has met your expectations! Your willingness to return is a great reward for us, and we will be happy to welcome you back at our hotel again! Cordially, Elena Gorodinskaya Rooms Division manager Mercure Arbat Moscow