I would give all stars to the staff, who try their best to leave a pleasant impression on the guest. you guys are great. but the hotel needs to be assessed comprehensively, and everything else is darkness. I chose the bright and spacious Marco Polo Suite. after a long journey, I was hoping to get a good night's sleep, but my room was located above the Happy End club, which, despite the distance of 4 floors between us, persistently brought bass to me, and therefore I was unable to sleep. the next day I asked for a quieter room, but the same room configuration was not available. I was given a tiny room (but it was a designer one). it was three times smaller than the original, but it was quiet. in the evening I went to the shower and found woodlice. and in general, the plumbing is worn out and looks terrible, but all this is pushed under the “style” sauce. It’s just simply disgusting to even brush your teeth. I ended up changing hotels. I'm sorry for the effort, time and money spent on this hotel.
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