Courtyard Mt. Laurel Cherry Hill Reviews

Hotel was perfect for the event we were attending. Good location and very clean and accommodating. Would recommend.

Rooms was very clean all staff members were very greet you when you walked into the hotel.

I would like to especially thank the lady who was running the breakfast hour. It was a real pleasure to meet her plus she was very competent in a job that can be very demanding.

I was given an handicap room that smells cigarette with,no breakfast. I checked out earlier than expected by 8am because i wasn't comfortable

I'd like to compliment Adrianna who checked us in. She was extremely helpful, polite, patient and smiled the whole time! She represented The Courtyard very well. We also liked our room. It was super clean and welcoming. The welcoming screen on the TV was a pleasant item. Was disappointed that there was no complimentary breakfast. That gave the hotel 4 stars. If it had a complimentary breakfast would have given it 5 stars. All in all - very nice.

No where on the ******* site did it say there was a $150.00 pet fee It claims they are pet friendly but does not state a fee I understand a pet fee but 150 is a little much And for it not to be stated on the site I think is a little unfair.

Location was good. Smell of the bathroom curtain was weird.

Great staff, convenient location and, room was tidy every time I got back. Would recommend this hotel to anyone staying in that area.

The property is clean with a great staff. It is also close to major highways and shopping /eating.

it was clean and safe. no toothpaste basically no liquid soap would stay again.

I have stayed in a couple different hotels in this area and decided to pay more to stay at the Courtyard by Marriott this time - I wish I had gone with the less expensive Holiday Inn nearby! While the staff checking me in was very nice, I was immediately disappointed by the state of the hotel. The decor was dated, but that doesn't bother me so much. If they could do one thing to raise this hotel by a star, it would be replace the old, fraying, stained carpets. My room appeared clean, but on my second night I killed a roach in the bathroom. I kept getting whifs of cigarette smoke that woke me up at night throughout my stay, but the second night the reek of pot smoke in the hallway was terrible and persisted in my room as well. It was awful the last morning I was checking out. I understand pot is legal in NJ and have no bias against people partaking but we have sliding glass doors and balconies, so it would be easy to do so without disturbing neighbors. I also assume it's not allowed in the rooms. I was not asked how my stay was upon checking out, but I volunteered some of this information and was told I should have contacted them to switch rooms. No one wants to pack up all their stuff and switch rooms at midnight. I didn't like that the onus and responsibility for correcting this situation was put back on me. Maybe enforce your no smoking policy. I would never stay here again.

I had an enjoyable stay. The staff was accommodating and friendly.

The staff was courteous, rooms were clean, and breakfast was tasty.

After checking into the Philadelphia Executive Suites Hotel and finding it unclean and a possible health and wellness situation I left and checked into Courtyard Marriott where I felt safe and comfortable to rest after a long journey from Florida…