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Explore Guest Reviews of Hotels in Nairobi

Capital Heights Hotel
3.6/515 Reviews
Nice Cozy Hotel in the suburbs of Nairobi. Short distance to Nairobi CBD. Friendly staff.. Good ambience.. Quiet. Affordable room rates. In house room service for meals delivery. A nearby restaurant where you can walk for some cold beers as you watch your favourite being scored by a rival team.Less than 50 feet away
Bidwood Suite Hotel
4.3/529 Reviews
My colleagues and I were at the Bidwood Suites, Ventana restaurant for lunch today. The meals were amazing and mouth-watering. We really enjoyed and had so much fun. The desserts, Avocado ice cream, brownie and fruit salads were the best of the best in this town. Just delicious and very tasty… The services were efficient, efficient and timely. Indeed, Ventana Restaurant is one of the best and highly recommended. Kind regards,
Hilton Nairobi
3.6/524 Reviews
Central Business District
The four-star system is quite satisfactory. The bathroom equipment is relatively old. The satellite TV is not visible. The hot and cold water faucets are separate, but it should be more reliable in the local downtown area.
Heri Heights Serviced Apartment By Trianum
3.9/532 Reviews
The apartment is spacious, location is perfect and great ambience. The gardens were beautiful and the staff are friendly. However being second-time guests, we never thought the services had deteriorated so much since the last time. First, we were given stained beddings and towels. This is a NO NO for hotels, especially a 4-star one. The water pressure in the house was very low especially downstairs and my husband and I had to go shower in the children's bathroom. This is not to mention that eventually, the water in the shower would go cold after 10 minutes. We were here for one month and this was never addressed even after reporting it to the reception. The washing machine has no drier so we were given a small line to hang clothes but they couldn't dry since it was the cold season. When we reported they took our clothes to dry at their laundry and one time they returned our clothes with chewing gum stuck. On our last day 20th July, there was no water in the apartment with no solution in sight. Talking about the restaurant, their service is really slow taking even up to almost one hour to deliver in the room or serve. The menu is also limited. Generally, the apartment needs to be refurbished because at one time the bathroom mirror fell off and almost injured my daughter. Additionally, the upstairs toilet was unstable and would slightly shake when sat on. There was also evidence of smashed mosquitoes on the walls, ceilings, and mosquito nets. For a family of four, there were only 4 spoons and very few cups and glasses. Honestly, you can add a few more. I must mention that for the wifi it is rather weak and only worked in particular spots of the house. The gym equipment is not in good working condition, an example being the socket of the treadmill at one point started smoking. The TV in the room is not an up-to-date one. The reception could be more efficient though I guess they were doing the best within their power. Reading the reviews of other guests I'm left wondering why we are the only ones with this kind of review. Did we just get poor service for the same rates or are there superior services for other guests? Sorry, but I don't recommend this facility unless things change.
Palm Airport Suites
4.2/511 Reviews
Loved my host Christine and she was so helpful in helping me meet my friends and take a tour to utilize the whole 18 hours layover. Definitely stopping there whenever I go thru Kenya. Very happy and will surely recommend this place to all I can.
Sochati Casa Resort
3.5/55 Reviews
The best hotel I've ever found✨ A hotel with low prices and best of all, good staff. The supermarket is about a 10 minute walk away. This is the hotel I will definitely use if I come to Kenya again! Thank you for the good memories! !

Frequently Asked Questions

Local Travel Info

Number of hotels159
Number of Reviews 144
Lowest PriceUS$17
Highest PriceUS$1,950
Average Price(Weekend Night)US$145
Average Price(Weekday Night)US$145

Nairobi Pet-friendly Hotel Guide

If you want to stay at the best hotel in Nairobi, Trip.com is here to help! Book your hotel on Trip.com for an amazing travel experience. Located in Kenya, Nairobi is a well-known and vibrant city. Nairobi is a city with tons of tourist attractions. You'll never want to leave!

Jomo Kenyatta International Airport is the primary airport in Nairobi.

You don't have to worry about accommodations when traveling to Nairobi. Here, there are more than 443 hotels for you to choose from. Nairobi has high quality and low-priced hotels. You can spend one night at a nice hotel for only 77 USD. There are 13 five-star hotels in Nairobi at an average price of 167 USD per night. There are 40 four-star hotels in Nairobi at an average price of 110 USD per night. There are 77 three-star hotels in Nairobi at an average price of 57 USD per night. There are 19 two-star hotels in Nairobi at an average price of 43 USD per night. Nairobi has many well-known chain hotels which are suitable for both business trips and vacations. Hilton is the top choice of many travelers in Nairobi. If the comfort level of your trip is important, there are many choices in Nairobi, such as hotels under the Hilton brand. Ibis Styles - Nairobi, Westlands in Nairobi is a favorite among Trip.com users. Tribe Hotel is also one of the most frequently chosen hotels.

There are quite a few famous attractions in downtown Nairobi, such as Nairobi Railway Museum, Nairobi City View. For short trips in Nairobi, Masai village, Ngong Hills, Lake Bogoria are all good options. The most famous attractions locally are Nairobi Animal Orphanage, Nairobi National Museum, Giraffe Centre. Commercial areas like Sarit Center, The Junction Mall, Yaya Centre are ideal places to buy souvenirs.

Average Temperature

• January to March: 22.54°C during the day, 14.96°C at night

• April to June: 20.71°C during the day, 14.79°C at night

• July to September: 19.76°C during the day, 12.81°C at night

• October to December: 21.5°C during the day, 15.1°C at night

Average seasonal Rainfall

• Spring: 66.77 cm

• Summer: 156.8 cm

• Autumn: 24.27 cm

• Winter: 106.0 cm

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