Bojin Huangpu Hotel

We booked a king-size bed suite with a view and stayed on the top floor. The experience was extremely poor. I really can’t believe that this hotel is priced like this. The other rooms are so disgusting. From a B&B with 200+ cockroaches a night to a rosewood internet celebrity in Guangzhou I have stayed in all the river view rooms, and I have always tolerated them, but I really can’t stand this one (PS: I have stayed here for two days now. Before I checked in, I had an official company account add me. I posted the specific screenshots, so Ctrip What other users said in the comments about so-and-so at the front desk or the good security service was just malicious fraud. I didn't even see the security guard. I don't rule out that people may have really enjoyed it, but I got nothing for the money I spent, including... Not limited to welcome service, help with luggage, fruit and water, although I don’t care, I haven’t experienced anything) 1. We arrived about 5 minutes around 12 o'clock. When we checked in, we were told to wait for about half an hour, and we waited for about 40 minutes. (Looking back later, I really can't think of what I did in the 40 minutes besides changing the bedding), so I went to ask him. I asked the receptionist if there were any spare rooms, but the front desk told me that he was too busy and forgot to mention it. Then I am more curious about what your job content is? 2. During the waiting period, no staff member offered to come up for a glass of water or any other hotel services. 3. As soon as you enter the house, there is something like hair on the air conditioner vent. If you pull it, you can’t pull it out at all. 4. The bathrobe has a musty or earthy smell 5. The hotel only gave away two bottles of drinking water, which was ice dew. Either I looked down on ice dew, or there was no need to deduct such a price at our price, right? 6. The light in the toilet keeps crackling. 7. I don’t know whether the edge sealing of the wash basin is due to peeling paint or some kind of dirt, so I didn’t study it carefully. 8. The paint on the inside of the bathroom window is peeling off, like the window in the stairwell of a shopping mall that people ask questions about. Where do we spend the money we earn? 9. The outside of the bathroom glass is dirty, and it fogs up when you take a bath. So what’s the point of putting your bathtub here? Wouldn't it be over if we just build a wall to seal it off? 10. There is a layer of soil on the wall on the right side of the bathtub when it is polished, but even if it is cleaned, it will not have this effect, right? Where did the dirt in your bathroom come from? 11. There is a layer of dirt on the bedside lamp on the right side of the bed. Are you not cleaning it up at eleven o'clock? Waiting for 40 minutes is just waiting for the last customer to check out, right? Or are people blowing sand in your hotel? 12. The same goes for the removable seat on the left side of the bed. See the picture. 13. What was in the trash can was just thrown by me. I didn’t see it at first, but when I took a closer look, there was an unknown liquid inside. 14. There are robots in the hotel, but the robots deliver the goods provided by the hotel that you scan the QR code to buy in their hotel. The goods you buy for takeout are delivered by the riders themselves. I thought they would be hotel staff or waiters, but it turned out As soon as I opened the door, the delivery person handed it to me without saying anything. I was shocked. Our hotel elevator requires a card. How did the delivery person get in? Or is it that anyone can come in to our hotel? 15. We came back around 10pm on the first day and 12am on the second day. We didn’t see any staff asking for identity information or saying hello. 16. Facing the hotel lobby, the second light from right to left on the ceiling above the door has been ticking downwards. There are no warning signs around it. It has been there for two days. 17. We went out at noon and returned to the hotel in the early morning. We were not sure whether the quilt had been replaced with a new one because it had so many pleats on it. We thought it was just a new one. 18. I didn’t see the turndown service among the amenities. 19. The outdoor landscape says: Landmark view (didn’t see it), mountain view (the 30th floor is mountains in the distance), city view (downstairs is the 7th floor old community), I don’t know what to see.

Sales customer service: Xiaobai took the initiative to tell us about Nanjing's specialties and nearby snacks, and explained them in detail. He also helped us coordinate the room, arranged a parent-child suite for the boy, and helped us reserve the room. He also took the initiative to send us disposable toilets, bathtub covers and other items. The service was great, making us feel at ease when we came and stayed.

Overall it's very good, but I'm not satisfied with the cleaning department. They don't clean, which causes the shower drain to be clogged. I have to clean the garbage and unclog it myself. The fillings and replacements are not in place. I have to find a replacement every day. The facilities are OK. I especially thank Miss Zhang in the buffet restaurant for her good service and thoughtful care. I give her a big five-star praise