Ramada by Wyndham San Diego National City

so there are 2 major problems: 1. Cleaniess: there are COCKROACHES in the room! In the night, when I use the cellphone flashlight, I see more than 10 of them..Did not get the chance to take more pictures, but got one in daytime, see attachment 2. Noise: it right between highway and major street, and ocean view side is actually next to the highway, so no matter where you stay, you will hear noises. to be fair, the street side is much get quieter during night time. Also the hotel has a pub, so if you stay at lower level, you will hear the music till 10:00 pm. what is good? location is convinient, close to gas station, highway. staff is friendly and helpful. cleanning ladies are actually doing their job, and can not blame the roaches to them.

Breakfast is not acceptable if it’s included with your online booking. You have to pay for it separately in person!

This was the worst hotel ever. It was mentioned that they serve breakfast but the manager was very rude about it and didn’t care about that they should own it. It was weekend and I woke up early in the morning because there were construction workers that were very loud.

The jacuzzi was out of service all 8 days we were there. May 3rd to May 10th 2022. Breakfast that was included, didn't have a bread item with the omelet and potatoes meal! On line says ," Breakfast buffet " Misleading and needs to be changed. Not to mention the Air Conditioning was out in the rooms our total stay. A fan was available, except it was very,large ,noisy and even low speed was too strong ! The reception staff were very nice,and trying to accommodate, stating they only had 4 fans for the hotel. When I asked for a more suitable, smaller fan!

Very good

A/C was inoperable my entire stay. Parking is cheap. Room is fairly clean but furniture and equipment is old.

Room was miserable to sleep in. 3 tiny pillows for a king bed and the room was 77-80° all night long. I asked the front desk about the ac being broke and was told they disable it in the winter. Microwave was rusted and dirty and missing parts. Room otherwise was clean and the downstairs cafe was decent. They seem to only have one receptionist on duty at a time so multiple long waits to be helped.

We were extremely disappointed in this stay. It was our first time, and we will not go back or recommend the Ramada Inn in National City. My friend traveling with me woke up with at least a dozen small bites on her arms and neck. We submitted a bed bug incident report through the manager Reggie, but we have not heard from Ramada Inn since. Other problems at the hotel were broken treadmills in the fitness room and a broken climate control system in the whole building. We turned off the room thermostat, but it still was so hot that we didn't sleep well. The inside temperature was at least 15 degrees warmer than outside, so we frequently opened the door and window for fresh air. Also, on both New Year's Eve and New Year's Day, there was reduced housekeeping and the restaurant/room service was closed. The hotel did not warn us about any of this either when we made the reservation or checked in. We would have reconsidered other options if we knew. One reason we chose this location over others was because it appeared to be close to the public trolley stop. When we arrived, we found out that the walk to the trolley is an unsafe area that many locals won't walk. We paid for more Uber and Lyft rides than we had planned to avoid walking in the area after dark. If you do bring a car, the hotel will charge a daily fee to use their parking lot. Another reason we chose this hotel were the photos of a billiard table, which they do not have. The photos are inaccurate.