Courtyard Columbus New Albany

Marriott is one of the famous brand name in the world but very affordable room rate .Recommended to stay with them next time

Newer property with good amenities and Amazing staff. My only complaint is lacking cleanliness in hallways and some other areas. Our room was clean though. We enjoyed the bar area with morning coffe and food items you pay for. Will stay here again.

The hotel was very clean, rooms were quiet and staff was friendly. Although we did not use the pool or exercise room, they were clean.

Nice balcony but there was a construction in front of it so it was very noisy. Other guests were very loud at night. Clean room. No room service.

Check-in was quick and easy. Room was clean, bed was comfortable. The bathroom could have used a little bit more attention, but wasn’t bad.

Pros: Newer property and a safe area Cons: Refused to switch us to a room with a balcony saying none were available. There was a vacant room with a balcony across the hall I saw being cleaned and they refused to move me to the balcony room because they”didn’t want to clean two rooms.” This one move could’ve prevented a huge problem as at 4:30am the window to our room which was ajar, flew open inward, smashing into the HVAC unit and scaring the heck out of my partner and I. When we spoke to a staff member about it at checkout, she said she was staying overnight in the next room it woke her up. She apologized profusely and she promised we wouldn’t be charged. The next day I woke up to 2 new $250 charges on my card for a prepaid room for damage to the window and I’m still fighting to get it back. These windows are a safety issue and need to be marked or labeled that they could potentially fall inward causing bodily harm. I’d avoid this hotel as the staff obviously care more about the bottom line than they do customer service and safety. I’ve reached out to the owner so hopefully he cares more about his business than his employees do.

Very nice stay. They have a great shower pressure,

All employees were friendly and service oriented. Get more wine glasses in the bistro.

The bathroom door wouldn’t close all the way and I tripped and fell because the tile wasn’t even around the bathroom door entryway. There were white stains all over the couch cushions in the room. Probably wouldn’t stay there again.